Omni Chicago Hotel

Omni Chicago Hotel

Omni Chicago Hotel Image
4 and 1/2 Star
Hotel Guest Rating: 8.6/10
676 North Michigan Avenue
Chicago, IL 60611

Hotel Guest Rating for Omni Chicago Hotel in Chicago

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Based on 1027 reviews from guests who stayed at the
Omni Chicago Hotel
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.6.0
9.6
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the Omni Chicago Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Los Angeles, CA
January 13, 2018
Business Traveler
1.0
Staff was not accommodating, nor polite
Couple
Terri from Norwalk, CT
January 10, 2018
Couple
8.0
Location.
Safe did not work. took a long time to get fixed. Also, an immediate $67/night was charged to our credit card but was not explained that it was happening.
Group Traveler
Verified Hotel Guest from Cincinnati, OH
January 3, 2018
Group Traveler
3.0
Location is great.
This is a 3 star hotel at best. Everything was broken in our room and staff was not accomodating.
Couple
Barbara from Monee, IL
January 2, 2018
Couple
10.0
A spacious room suite was so useful at -13 below. We changed plans and stayed in the room. Nice.
I do wish the selection of in-room movies was more varied.
Couple
Verified Hotel Guest from Louisville, KY
January 2, 2018
Couple
10.0
The Best thing about the Omni Hotel was the Service!!! The Hotel staff were nice and Friendly and they made sure you were well taken care of. Thank You, I appreciate if Omni Hotel. I will be back to stay again in the near future
Solo Traveler
Verified Hotel Guest from Bloomington, IN
December 24, 2017
Solo Traveler
9.0
Staff was very nice.Asked if i could get a room with a nice view and she surely did. I guess it was because room was empty through out the are. Room was gorgeous and best location
Room service dishes were left in front of my room. It took them hours for them to move it.
Jennifer from Norwalk, CT
December 5, 2017
5.0
Location is great.
Room was much smaller than expected and need some attention with a door handle that was very loose.
Couple
Heather from South Elgin, IL
November 28, 2017
Couple
10.0
Great location and very nice room.
The bed was so soft we rolled into the middle.
Family Traveling with Teens
Verified Hotel Guest from Lithonia, GA
November 8, 2017
Family Traveling with Teens
10.0
The location was perfect for shopping and food. Right off the main strip and near a lot of the city attractions. The suite style rooms were nice and gave me separation from the kids. The staff was very freindly and even let us check in early.
Family Traveling with Young Children
Monique from Clinton Township, MI
November 7, 2017
Family Traveling with Young Children
7.0
The staff member  #52, he was very personable and accommodating. Expected a bit more from the hotel, but great location and overall presentation of hotel.
I did not like the fact upon checking in when I asked if they had parking at the hotel, the staff checking me in simply said I am to leave my car at valet. No mention of cost. So very surprised at the $67 parking fee for 1 night stay
Reviews of Omni Chicago Hotel
(1 - 10 of 180 reviews)
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