Intercontinental Miami

Intercontinental Miami

Intercontinental Miami Image
4 and 1/2 Star
Hotel Guest Rating: 9.0/10
100 Chopin Plaza
Miami, FL 33131
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Hotel Guest Rating for Intercontinental Miami in Miami

# 12 of 323 hotels in Miami
Based on 917 reviews from guests who stayed at the
Intercontinental Miami
Overall Quality Score
user rating 9.0.0
9.0
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Intercontinental Miami

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Allison from Mechanicville, NY
August 31, 2017
Family Traveling with Teens
10.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Tampa, FL
August 30, 2017
Group Traveler
5.0
Nothing they aren't very helpful and were very poor communicators
They need to be very clear in reference to their charges and ensure they resolve guest issues within an efficient time frame
Couple
Verified Hotel Guest from Windermere, FL
August 19, 2017
Couple
10.0
We liked the courtesy and over the top customer service at this great hotel.
Group Traveler
Verified Hotel Guest from Anaheim, CA
August 17, 2017
Group Traveler
10.0
The location is perfect in every sense of the word! I used Lyft everywhere and it was very easy. Even the ride to South Beach was a hop, skip and a jump! The hotel staff were impeccable and the service outstanding down to the Starbucks in the lobby!
I thought the rooms were dated and old for the an Intercontinental. The room I was in had stained carpets and I felt that it could have been better appointed.
Business Traveler
Jeff from New York, NY
August 13, 2017
Business Traveler
10.0
Service, cleanliness and friendliness of staff.
More diverse menu offerings, some of the items on menu were a bit too over board and fancy. A menu with some casual offerings would have been nice; salmon, tilapia, steak, burgers, chops , pasta, etc. quail and cervece were not for me!
Solo Traveler
Sheng from Atlanta, GA
August 13, 2017
Solo Traveler
9.0
Location and the people
Couple
Verified Hotel Guest from Moorhead, MN
August 12, 2017
Couple
10.0
the front desk was super helpful and friendly. Good advice and easy to work with.
Couple
Andrea from Saint Augustine, FL
August 12, 2017
Couple
9.0
We were offered an upgrade for a reasonable fee, which gave us a better room, drink and breakfast vouchers.
Parking was expensive at the hotel. The only other option was meter parking which was $2 per hour.
Adrian from Boiling Springs, SC
August 11, 2017
9.0
SIZE OF THE ROOM AND LOCATION
THAT THERE WAS A 33.00 DAILY HOTEL FEE FOR INTERNET , POOL, COFFEE ,WATER BOTTLE AND USE OF THE GYM RATHER YOU USE THEM OR NOT.INTERNET WAS STATED AS FREE WHEN ROOM WAS BOOKED.DIDN'T FIND OUT TIL CHECK OUT.
Solo Traveler
Jeffrey from Daytona Beach, FL
August 11, 2017
Solo Traveler
9.0
Large spacious room, fully equipped
paying a fee for parking the car and a fee for hotel
Reviews of Intercontinental Miami
(1 - 10 of 200 reviews)
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