Hilton Boston Back Bay

Hilton Boston Back Bay

Hilton Boston Back Bay Image
3 and 1/2 Star
Hotel Guest Rating: 8.5/10
40 Dalton Street
Boston, MA 02115

Hotel Guest Rating for Hilton Boston Back Bay in Boston

See Most Popular hotels in Boston
Based on 452 reviews from guests who stayed at the
Hilton Boston Back Bay
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 7.9.0
7.9
Check Rates and Availability at the Hilton Boston Back Bay
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Hilton Boston Back Bay

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Amherst, MA
October 27, 2017
Business Traveler
9.0
The front desk representatives were extremely friendly and helpful. You can tell they are well trained and there are very specific expectations of them. It's what you expect at a hotel like Hilton but is not always delivered.
There wasn't an option to check out on your TV like many locations nor was an invoice delivered to my room the morning of check out. It's not a big deal but it's something that seems standard nowadays.
Couple
Karen from Whitman, MA
October 23, 2017
Couple
1.0
One gentleman at the service desk was great!!!!
I did not like anything about this hotel! The room was dirty and the parking was ridiculous for so called handicapped parking that they were going to charge, but they did waive the 43.00 parking bill! And the location was bad!
Verified Hotel Guest from Georgetown, TX
October 20, 2017
4.0
The location is good and I had stayed there 6 or 7 years. At that time, I had had a great experience there.
Queen size beds were actually Queen headboards with full size mattresses attached. 2 pillows were provided for each bed only(typically there are more available). Toilet handle had to be held down to flush. There is no valet. Room is outdated.
Couple
Jeffrey from Racine, WI
October 2, 2017
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Terry from Warren, MI
September 28, 2017
Couple
9.0

This guest did not leave comments about this hotel.

Verified Hotel Guest from White Plains, NY
September 26, 2017
8.0
Good location good price but $43 a night for parking is a ripoff
Group Traveler
Melissa from Atlanta, GA
September 12, 2017
Group Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Brian from Palmer, MD
September 2, 2017
Couple
10.0
The location was perfect
no
Couple
Verified Hotel Guest from East Norwich, NY
August 29, 2017
Couple
8.0

This guest did not leave comments about this hotel.

Steven from Bronxville, NY
August 20, 2017
9.0
Bathroom too small, not enogh dresser space. We left one day early and could not get a credit for the unused day.
Reviews of Hilton Boston Back Bay
(1 - 10 of 98 reviews)
Check Rates and Availability at the Hilton Boston Back Bay
   

graphical calendar interface

graphical calendar interface


dg

Priceline.com is part of The Priceline Group, the world leader in online travel & related services.