Hilton Chicago

Hilton Chicago

Hilton Chicago Image
4 Star
Hotel Guest Rating: 8.2/10
720 South Michigan Avenue
Chicago, IL 60605

Hotel Guest Rating for Hilton Chicago in Chicago

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Based on 1397 reviews from guests who stayed at the
Hilton Chicago
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 7.6.0
7.6
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Hotel Guest Reviews of the Hilton Chicago

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Kansas City, MO
September 20, 2017
Family Traveling with Young Children
10.0
Absolutely loved everything about this hotel. The staff was very friendly, very helpful. The hotel is GORGEOUS...it was family friendly and had ample space to load and unload.
I loved everything. The only issue we noticed was that checkout at the counter can get chaotic quickly. However, they do offer express checkout from your room (over the phone), and that's what we did.
Business Traveler
Verified Hotel Guest from St. Louis, MO
September 18, 2017
Business Traveler
10.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Beachwood, OH
September 16, 2017
Business Traveler
10.0
The very helpful staff. Good location. Complementary small fridge in room.
Had to pay $2 to store bag after checkout. Many places have it for free.
Family Traveling with Young Children
Rajdeep from Calgary, Canada
September 11, 2017
Family Traveling with Young Children
10.0
Customer service, cleanliness and location.
I had to pay to keep the luggage after checking out. It wasn't a lot but I never had this experience where you pay for luggage.
Verified Hotel Guest from Nashotah, WI
September 11, 2017
5.0
The atmosphere was nice and the cafe in the morning was really convenient. I loved the food and coffee selection!
The view from our room wasn't great (realizing that not all rooms will have a great view) But there was a huge cobweb in the corner by the bed which was gross! The door not opening all the way in the bathroom was also annoying.
Couple
Verified Hotel Guest from Sachse, TX
September 6, 2017
Couple
10.0
The location was perfect! It was right across the street from the park and easy access to the rail system. The staff was very friendly and the rooms were great.
Family Traveling with Young Children
Kevin from Denver, CO
September 5, 2017
Family Traveling with Young Children
10.0
great location, friendly staff.
Stephanie from Arlington, TX
September 4, 2017
10.0
I requested a room with a view of Lake Michigan and a late check out because we did not arrive until after 10:00pm. Our view from the 25th floor was amazing and we didn't have to check out until 12:30 pm.
Group Traveler
Catie from Kansas City, MO
August 30, 2017
Group Traveler
8.0
great location! We had a few issues with our room, but they were addressed immediately.
Very busy hotel, but big enough to handle it.
Couple
Tracey from Landrum, SC
August 28, 2017
Couple
10.0
The staff and the cleanliness. Both my husband and I were truly amazed at how clean the entire hotel was.
Reviews of Hilton Chicago
(1 - 10 of 152 reviews)
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