Westin Puntacana Resort & Club

Westin Puntacana Resort & Club

Westin Puntacana Resort & Club Image
4 Star
Hotel Guest Rating: 7.9/10
Playa Blanca At Puntacana Resort & Club
Punta Cana

Hotel Guest Rating for Westin Puntacana Resort & Club in Punta Cana

# 9 of 78 hotels in Punta Cana
Based on 14 reviews from guests who stayed at the
Westin Puntacana Resort & Club
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Westin Puntacana Resort & Club

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Orlando, FL
December 3, 2017
Couple
10.0

This guest did not leave comments about this hotel.

Senior Travelers
Verified Hotel Guest from Lynnwood, WA
November 11, 2017
Senior Travelers
10.0
The staff were all fantastic. The pool & beach are lovely, they keep it clean. Pool had a ramp entry which was great for older folks. Room was big, nice view, and bed wonderful. Breakfast buffet has good selection.
Wished they had mini frig accessible in room. Also bar service on the beach was intermittent. Not sure what was up with the blue barrier in water, kinda ruins the view a little
Family Traveling with Young Children
Verified Hotel Guest from Alliance, OH
August 25, 2017
Family Traveling with Young Children
9.0
The staff
Nickel and dime you on everything
Solo Traveler
Spring from Philadelphia, PA
July 2, 2017
Solo Traveler
4.0
The view, and pools. The calmness
I think staff members should know more English. They were very confused. The room service food was gross and overpriced
Couple
Verified Hotel Guest from Seattle, WA
June 19, 2017
Couple
4.0
The property was well maintained, and the Westin staff was great. Staff was accommodating, able to answer questions, converse in both English and Spanish and generally had a smile on their faces at all times.
Hotel is in an AWFUL location and since it is gated you have no options unless you pay close to 100 USD for a cab ride to and from Bavaro beach. I felt misled and taken advantage of by BD Travel, which manages trips for the hotel. For this reason 1 star
Couple
Verified Hotel Guest from Santo Domingo, Dominican Republi
June 7, 2017
Couple
10.0
Rooms and pool area are beautiful
Solo Traveler
Antoine from South Ozone Park, NY
April 23, 2017
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Couple
R L from Conyers, GA
November 25, 2016
Couple
7.0
Good staff Check in takes too long When a big group arrives they are way understaffed and can't even answer an existing guests Concierge will not answer the phone when they are busy The taxi gouges you $20 each way for a five minute ride $35 for2
Verified Hotel Guest from Las Vegas, NV
October 12, 2016
10.0
The location and cleanliness of the hotel was superb. The staff was very friendly but because their business was slow, their service was slow at the pool and lobby lounge. We were constantly having to locate assistance for drink or food requests.
Huge issue was their gift shop. Because they were 3rd party, they wouldn't allow and room charges and requested exact change if paid cash or credit card. My credit card paid a currency exchange fee for every charge and I didn't have that much cash on me
John from Naples, FL
August 2, 2016
10.0
It was a great place to relax
The food was a little expensive
Reviews of Westin Puntacana Resort & Club
(1 - 10 of 12 reviews)
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