Holiday Inn Hotel & Suites Northwest San Antonio

Holiday Inn Hotel & Suites Northwest San Antonio

Holiday Inn Hotel & Suites Northwest San Antonio Image
3 Star
Hotel Guest Rating: 8.5/10
5535 University Heights
San Antonio, TX 78249

Hotel Guest Rating for Holiday Inn Hotel & Suites Northwest San Antonio in San Antonio

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Based on 516 reviews from guests who stayed at the
Holiday Inn Hotel & Suites Northwest San Antonio
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Holiday Inn Hotel & Suites Northwest San Antonio

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Cedar Park, TX
October 3, 2017
Family Traveling with Young Children
7.0
The location and it was very clean. Front desk staff was very friendly!
The room was small (one person had to go in walkway at a time in the room, pretty sure the beds were full size and my confirmation says queen and I have never stayed at a 3 star Holiday Inn that did not include breakfast and wanted to charge $9.99 for it.
Family Traveling with Young Children
Sara from Mcallen, TX
August 2, 2017
Family Traveling with Young Children
9.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
James from Austin, TX
July 21, 2017
Family Traveling with Young Children
7.0
Loved the room and guest service was excellent. Location was also very good.
Always disappointing when there is no complimentary breakfast. The room we rented (a 2 bedroom) had no room for a roll-away bed.
Family Traveling with Young Children
Minerva from Olmito, TX
June 28, 2017
Family Traveling with Young Children
2.0
The only thing I liked was the location.
Yes!! Rooms are small. Cleaning staff was the worst. Specifically asked for sheets to be changed and came back to same dirty sheets and bathroom not cleaned. Construction all around and too much noise!
Family Traveling with Young Children
Verified Hotel Guest from Midland, TX
May 29, 2017
Family Traveling with Young Children
6.0
LOCATION, EASE OF ACCESS.
Sadly need to inform that a tick was found on the bed, was reported. Shower faucet, defective, cold was hot and vice versa, it would not close properly, had to play with it to close. Fridge leaked. All else was nice. Just uneasy with the tick.
Family Traveling with Young Children
Verified Hotel Guest from Sugarland, TX
April 4, 2017
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Spring, TX
March 17, 2017
Family Traveling with Young Children
8.0
Front desk was kind and attentive!
The beds are very hard!
Family Traveling with Young Children
Verified Hotel Guest from San Angelo, TX
February 28, 2017
Family Traveling with Young Children
10.0
Great location
Family Traveling with Young Children
Verified Hotel Guest from Clyde, TX
February 7, 2017
Family Traveling with Young Children
10.0
Very nice hotel and spacious room.
Family Traveling with Young Children
Vanesa from San Antonio, TX
January 6, 2017
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Reviews of Holiday Inn Hotel & Suites Northwest San Antonio
(1 - 10 of 30 family with young children reviews)
See all 94 reviews by date
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