Glenstone Lodge

Glenstone Lodge

Glenstone Lodge Image
3 Star
Hotel Guest Rating: 6.4/10
504 Historic Nature Trail
Gatlinburg, TN 37738

Hotel Guest Rating for Glenstone Lodge in Gatlinburg

# 16 of 58 hotels in Gatlinburg
Based on 524 reviews from guests who stayed at the
Glenstone Lodge
Overall Quality Score
user rating 6.4.0
6.4
Hotel Cleanliness
user rating 6.6.0
6.6
Hotel Staff
user rating 7.4.0
7.4
Location of Hotel
user rating 7.8.0
7.8
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Glenstone Lodge

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Dalton, GA
December 29, 2017
Couple
1.0
this was supposed to be our 19th anniversary, and we were so excited, until we got to our hotel. it was supposed to be a 3 star hotel. I have pictures to back up where we stayed, and the condition of the place. we would've chosen our own room.
we had bugs on our ceiling, it was rundown, less than a motel 6. if you need pictures, I can send them. horrible experience.
Family Traveling with Young Children
Ronda from Townville, SC
December 29, 2017
Family Traveling with Young Children
10.0
The staff was very friendly and helpful. The room was very clean. Will definitely stay here again!
Couple
Verified Hotel Guest from Malvern, PA
December 29, 2017
Couple
3.0
Location
Star rating
Couple
Verified Hotel Guest from Nashville, TN
December 27, 2017
Couple
5.0
Locstion
This was absolutely not a 3 star hotel. The lobby reeked of smoke, the hotel was outdated, and the pool area also smelled very bad.
Couple
Verified Hotel Guest from Mcminnville, TN
December 5, 2017
Couple
6.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Billie from Hamilton, OH
December 4, 2017
Family Traveling with Young Children
5.0
Location was fine, close to town
Pool was dirty, and nothing to write home about. Hot tub was tiny and no jets. Rooms are okay but nothing special. Non American owned hotel. Price for breakfast was too expensive. If this place is a 3 star hotel then I am a 4 star general.
Couple
Verified Hotel Guest from Lakeland, FL
December 1, 2017
Couple
3.0
The in side pool.
Everything else is poor
Couple
David from Burlington, VT
November 29, 2017
Couple
5.0
Not much. Run down property!!! The swimming pool has potential however it is falling apart. Concrete on bottom of pool as well as empty bottles and other trash. Attached hot tub has broken cement all around and in tub as well. Elevators are awful!
Hotel is run down and not even close to other 3 star properties in the area. Walkways are dilapidated with cracked / peeling concrete. Elevators are old, dirty and one time door never opened and went back up. Other guest had door open between floor.
Couple
William from Headland, AL
November 29, 2017
Couple
3.0
The pool was nice, within reason, and the location was convenient
Room was not cleaned. Saw several roaches. Phone, hair dryer, and coffee maker didn't work. A/C unit cover was laying on floor. Room was in pool building, which stunk of chlorine...STRONGLY! Toilet was disgusting!! Trashy place that could be very nice.
Family Traveling with Young Children
Verified Hotel Guest from Dickson, TN
November 28, 2017
Family Traveling with Young Children
1.0
The location was the only positive.
The door had a huge gap all around it and was very hard to open & close. The beds were horrible - hard and the head ran down hill. WE FOUND BED BUGS crawling on the headboard. Parking was limited & should be classified as 1 or 2 star NOT 3. We Over paid!
Reviews of Glenstone Lodge
(1 - 10 of 145 reviews)
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