Comfort Inn Cancun Aeropuerto

Comfort Inn Cancun Aeropuerto

Comfort Inn Cancun Aeropuerto Image
3 Star
Hotel Guest Rating: 6.2/10
Carretera Cancun Aeropuerto Ma
Cancun 77500

Hotel Guest Rating for Comfort Inn Cancun Aeropuerto in Cancun

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Based on 120 reviews from guests who stayed at the
Comfort Inn Cancun Aeropuerto
Overall Quality Score
user rating 6.2.0
6.2
Hotel Cleanliness
user rating 7.4.0
7.4
Hotel Staff
user rating 6.7.0
6.7
Location of Hotel
user rating 6.9.0
6.9
Hotel Dining
user rating 6.1.0
6.1
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Hotel Guest Reviews of the Comfort Inn Cancun Aeropuerto

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Luisana from Austin, TX
January 9, 2018
Family Traveling with Young Children
4.0
Location and selections on tv.
The room was dusty and the mirrors were not clean. The room had a bad odor.
Couple
Thomas from Toledo, OH
January 7, 2018
Couple
6.0
Location was close to airport.
Hotel was run "cheap". Only one towel in room, reused key holder envelopes several times, would not transport guest to airport like promised. Hotel states 24 hr hotel transport but will only pick up not drop off. Felt they were misleading.
Couple
Verified Hotel Guest from Miami Beach, FL
January 7, 2018
Couple
1.0
Close to airport
Totally insulting that the shuttle from airport is free but to get back costs $350 pesos? Price gauging. Not to mention the aggressive police and total rampant crime. Cancun sucks and is scary. Don't go there
Family Traveling with Young Children
Maria from Denver, CO
January 5, 2018
Family Traveling with Young Children
1.0
The service was horrible, everytime I asked for an extra towel stuff were very rude, not to mention the time that I ask for a trash bag. After checki-in, they charge me extra and refuse to give me a receipt. Poop service stuff are awful
Stuff, customer service, and room was dirty.
Couple
Verified Hotel Guest from San Francisco, CA
December 19, 2017
Couple
5.0
Close proximity to airport, staff good
Shuttle service, we booked this hotel because of shuttle service but we need to book shuttle 24hrs in advance, we called 12hrs in advance and they didnt help book. No free shuttle to go to airport from hotel, so eventually we had to pay for shuttle
Solo Traveler
Michael from Lexington, KY
December 12, 2017
Solo Traveler
1.0
I do not care if Uber is illegal in Mexico or not. If I am a paying guest at your hotel, leave your hotel and walk 2 blacks to get into an uber it is bad business for you to call the police and report the uber that I am in. I will not stay here again.
Couple
Verified Hotel Guest from Winter Springs, FL
November 19, 2017
Couple
7.0
Cleanliness
Loud. Thin walks and tile hallway made noise echo. Couldn't sleep due to loud people and children at 1 a.m. I the morning
Couple
Marsha from Bristol, NH
November 3, 2017
Couple
1.0
Liked "nothing best"
It is advertised with a shuttle service to the airport. Upon arrival we learned that they only bring from the airport to the hotel.No transport offered to the airport.On site we had to prepay for a morning taxi.Agent tried to overcharge us.Bad news!
Family Traveling with Young Children
Verified Hotel Guest from Willmar, MN
July 29, 2017
Family Traveling with Young Children
5.0
They were accommodating for early arrival.
Spa/pool area not functioning and a little noisy during the night. Just a shower no tub for small children.
Couple
Dianna from Sorrento, FL
May 30, 2017
Couple
10.0
Great price friendly staff. No shuttle to the airport only from airport to hotel! Beware, also we book transport through the hotel salesman who books tour and shuttle never showed. Amazingly, they reimbursed us for a taxi.
Reviews of Comfort Inn Cancun Aeropuerto
(1 - 10 of 35 reviews)
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