The Westin Houston Memorial City

The Westin Houston Memorial City

The Westin Houston Memorial City Image
4 Star
Hotel Guest Rating: 9.2/10
945 Gessner Road
Houston, TX 77024

Hotel Guest Rating for The Westin Houston Memorial City in Houston

# 5 of 358 hotels in Houston
Based on 645 reviews from guests who stayed at the
The Westin Houston Memorial City
Overall Quality Score
user rating 9.2.0
9.2
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 9.2.0
9.2
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 9.3.0
9.3
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Hotel Guest Reviews of the The Westin Houston Memorial City

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Cynthia from Port Arthur, TX
January 3, 2018
Couple
10.0

This guest did not leave comments about this hotel.

Solo Traveler
Fennisha from Bethel, AK
January 1, 2018
Solo Traveler
4.0
The mattress provides excellent rest.
2 of 4 Pillow cases and room service dishes dirty. Telephone broke and after they attempted to fix, started to beep every few seconds. Even unplugged it beeped so they had to take phone. No discount, switching rooms, room service or valet easily.
Couple
Christopher from Lewisville, TX
December 12, 2017
Couple
10.0
Great location for shopping and dining out
Couple
Verified Hotel Guest from Kountze, TX
December 6, 2017
Couple
10.0
Everything, except the wait time on room service.
We wanted to order a drink from room service and we were told it would be 40 minutes. Should not take that long.
Business Traveler
Verified Hotel Guest from La Vernia, TX
December 3, 2017
Business Traveler
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Dwight from Victoria, TX
November 27, 2017
Family Traveling with Young Children
10.0
Location. I like the crosswalk over to the mall. Easy to get to the hotel and plenty of places located nearby.
I had to pay for parking.
Sarfraz from Frisco, TX
November 11, 2017
9.0
Clean room
None
Solo Traveler
Thomas from Dallas, TX
November 8, 2017
Solo Traveler
10.0
The staff, both the front desk, the Grill and the room attendants were very polite and caring.
The arms chairs are a little worn and soiled on the arm rest. Need either cleaning or replacement. The clock is set on the incorrect time and I could not calibrate it.
Couple
Preston from Houston, TX
November 7, 2017
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Samson from Cushing, TX
November 6, 2017
Couple
6.0
This chain is the best Hotel around in my opinion.
Normally the staff are very accommodating...wife who is only 29 recently had leg amputated. Very difficult to get around in such a small room and around beds. Hospital staff did accommodate with a shower chair; just wasn’t what we were used to. No
Reviews of The Westin Houston Memorial City
(1 - 10 of 98 reviews)
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