NH Collection Madrid Palacio de Tepa

NH Collection Madrid Palacio de Tepa

NH Collection Madrid Palacio de Tepa Image
5 Star
Hotel Guest Rating: 9.1/10
San Sebastián, 2
Madrid 28012

Hotel Guest Rating for NH Collection Madrid Palacio de Tepa in Madrid

# 1 of 994 hotels in Madrid
Based on 21 reviews from guests who stayed at the
NH Collection Madrid Palacio de Tepa
Overall Quality Score
user rating 9.1.0
9.1
Hotel Cleanliness
user rating 9.5.0
9.5
Hotel Staff
user rating 9.2.0
9.2
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 9.2.0
9.2
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Hotel Guest Reviews of the NH Collection Madrid Palacio de Tepa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Ingrid from Cornelius, NC
October 26, 2017
Couple
9.0
Lovely atmosphere, helpful staff, great location.
Minor, but the hand held shower head was not great. There was of course the rain head shower, but the other shower head had to be held, and didn’t have a bracket to hold it other than shooting straight out!
Couple
Verified Hotel Guest from Norwalk, CT
October 23, 2017
Couple
10.0
I stayed at this last year because of the great location. But it also has phenomenal staff, very attentive. Rooms are great, room service impeccable. Tired of tapas client service recommended two great restaurants an Italian and a great Paella place.
Some of the rooms on the first floor have a very low ceiling, we were assigned one of those last year but then upgraded w/o a charge to another one w a beautiful view. So front desk people do their best when possible.
Couple
Walter from Newport Beach, CA
May 17, 2013
Couple
8.0
Location
Standard room for a five star hotel was lacking.
Couple
Dennis from San Francisco, CA
April 25, 2013
Couple
9.0
the room was very clean and modern thou the space was alittle small.
A/C was not working well. room still felt warm. had to open window to get some air circulation. WiFi was slow and limited but was free.

the location of hotel was good. close enough to walk to plaza mayor & puerta del sol. comfortable furnished room. but the A/C was not working well. opening the window helped alittle, but still, air was flat without a 2nd window. Wifi was slow and had to re-log in all the time. maybe there was wifi quota limit.

Couple
John from Pleasanton, CA
July 15, 2012
Couple
10.0
Clean, restored. All Amenities.

Nicely located, superb staff, very comfortable, well priced,great shower, great bed, and clean.

Reviews of NH Collection Madrid Palacio de Tepa
(1 - 5 of 5 traveling as couple reviews)
See all 10 reviews by date
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