Best Western Victoria Palace

Best Western Victoria Palace

Best Western Victoria Palace Image
3 Star
Hotel Guest Rating: 7.7/10
60-64 Warwick Way
London SW1 V1SA

Hotel Guest Rating for Best Western Victoria Palace in London

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Based on 20 reviews from guests who stayed at the
Best Western Victoria Palace
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 6.2.0
6.2
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Hotel Guest Reviews of the Best Western Victoria Palace

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Sarah from Rochester, MN
November 2, 2017
Group Traveler
10.0
Attentive, friendly staff. Great location, close to many restaurants and Victoria station.
Solo Traveler
James from Overland Park, KS
June 15, 2017
Solo Traveler
10.0
Friendly staff who were willing to accommodate my request for a quiet room, very comfortable bed, good breakfast buffet, use of computer in lobby at no additional cost
Group Traveler
Shelley from San Ramon, CA
April 11, 2016
Group Traveler
10.0
Location was great and room was clean. What more could you ask for
Breakfast was over in other location. The window didn't lock which I had seen on the reviews. Lucky we were several flights up stairs.
Group Traveler
Verified Hotel Guest from Dallas, TX
September 22, 2015
Group Traveler
9.0
Price. Location. Room set up.
Nothing really
Group Traveler
Verified Hotel Guest from Stanwood, WA
May 21, 2015
Group Traveler
2.0
Lift was not working due to being painted when we checked in so we had to carry multiple bags to the 2nd and 3rd floors without help.Day we checked out room was cleaned while we were at breakfast and my electric toothbrush was thrown away.before 9am
Couple
Verified Hotel Guest from Lakewood, OH
October 16, 2014
Couple
1.0
At least the staff were nice.
Room was just awful. I wish I had booked somewhere else.

Most uncomfortable bed I've ever slept in. Gross stains on the towels and bath mats, the shade on the bathroom window didn't cover the whole window, so anyone walking by who happened to glance up probably got a free show. Tiny, filthy room

Family Traveling with Young Children
Verified Hotel Guest from Kaiserslatern, Germany
January 23, 2014
Family Traveling with Young Children
8.0
the staff was great and very helpful
no shower only a bath tub

older furniture

Couple
Diane from Perrysburg, OH
September 19, 2012
Couple
10.0
Free Wi-Fi, great location, and very helpful staff!

The staff was very helpful and the location was perfect, will stay there again.

Solo Traveler
Hotel Guest from New York, NY
October 11, 2011
Solo Traveler
8.0
Very accommodating and helpful staff.
Nothing really. Its exactly what we paid for.
Solo Traveler
Voon from New York, NY
October 9, 2011
Solo Traveler
8.0
Staffs are friendly and helpful. Bathroom is clean and has all we needed.
Mattress is thin and comforter has dust on it. Room itself is very small. No elevator.

Overall experience was OK. We did not have a lot of heavy luggages so it was OK for us to walk up but still a minus since we still need to carry them up and down. Staff was helpful though.

Reviews of Best Western Victoria Palace
(1 - 10 of 10 reviews)
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