Holiday Inn Express Auburn

Holiday Inn Express Auburn

Holiday Inn Express Auburn Image
2 and 1/2 Star
Hotel Guest Rating: 8.7/10
10-12 Johnson Street
Auburn, MA 01501

Hotel Guest Rating for Holiday Inn Express Auburn in Auburn

# 2 of 5 hotels in Auburn
Based on 115 reviews from guests who stayed at the
Holiday Inn Express Auburn
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Holiday Inn Express Auburn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Thomas from Woodside, NY
January 23, 2018
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Joseph from Staten Island, NY
November 6, 2017
Couple
1.0
Cost abd proximity to routes 90 & 290
Was not as clean as our first visit a year or two ago. The rugs were terriblt worn and the elevator carpet was downright filthy.The noise from the freeway was so loud it sounded like a window was open. Prevented a restful night's sleep.
Solo Traveler
Verified Hotel Guest from Spring Hil, TN
October 29, 2017
Solo Traveler
10.0
Super clean, great room, super staff.
Coffee was way too weak and alarm clock hummed all night
Annmarie from Centerville, MA
October 24, 2017
6.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from University Park, MD
October 16, 2017
Couple
10.0
Staff were very engaged, helpful and pleasant to talk to. I needed help getting the business center printer to work and got just the help I needed. Very good assortment for breakfast and in an attractive breakfast room with fireplace and windows.
Location set back from road not easy to spot but directions were good.
Couple
Steve from West Warwick, RI
September 21, 2017
Couple
3.0
Front desk clerk rude and very slow
Couple
Bethany from Rochester, NY
September 5, 2017
Couple
8.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Palm Harbor, FL
August 29, 2017
Solo Traveler
1.0
The hotel was clean
I contacted the hotel in advance of my trip to make arrangements for the delivery of clothes for my daughter who was moving into her dorm room. I arrived the next day to find out that the front desk refused the shipment and UPS sent them back to Florida.
Group Traveler
Verified Hotel Guest from Plymouth, MA
May 16, 2017
Group Traveler
1.0
The room was not clean. Rust on tub, The corners of floor not cleaned,towels were old and few, the bed was lumpy and hard, the sheets were bare thin, the highway runs parallel to building, all night truck traffic. LOUD!!!! Could I say more?
It was dirty, the noisy highway right outside window, the bed was lumpy and old and hard. The room had smell of mildew. I took pictures of rusty tub, and clunks of old mold in corners of bath. Have someone check it out!
Couple
Verified Hotel Guest from Uniontown, OH
April 13, 2017
Couple
10.0
The hotel was very clean - appeared to be newly renovated, and the staff were very nice. We enjoyed the Keurig coffee in our room and the free breakfast in the lobby area.
Reviews of Holiday Inn Express Auburn
(1 - 10 of 22 reviews)
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