The Westin Cincinnati

The Westin Cincinnati

The Westin Cincinnati Image
4 Star
Hotel Guest Rating: 8.8/10
21 East 5th Street
Cincinnati, OH 45202
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Hotel Guest Rating for The Westin Cincinnati in Cincinnati

# 2 of 71 hotels in Cincinnati
Based on 669 reviews from guests who stayed at the
The Westin Cincinnati
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the The Westin Cincinnati

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Fairfield, CA
October 12, 2017
Couple
1.0
We wanted to stay downtown near fountain square, but that was the only good thing about this hotel. We ended up leaving and staying at the Cincinnatian instead which was lovely, charming and friendly...opposite of the Westin.
They refused to turn on the buildings heat! Sunny weather quickly turned to cold rain. Hotel refused to turn on heat in building (“because of the time of year” ?!) so our room was blowing cold air the whole trip. Staff very rude. Hair dryer ba
Couple
Sherry from Louisville, KY
October 12, 2017
Couple
10.0
Location
Couple
Cassandra from Fredericksburg, VA
October 11, 2017
Couple
8.0
Location, Amenities
The room had not been thoroughly cleaned. Doggie treats and food was left in the drawer from a previous tenant. It made me uncomfortable to know that I was sleeping in the same room where animals had slept and if they didn't clean out the drawers what
Family Traveling with Young Children
Kenneth from Lima, OH
October 10, 2017
Family Traveling with Young Children
8.0
Can't beat the location! Right on Fountain Square.
Staff did not follow through quickly (and by quickly I mean it took 3 hours to get a roll away bed I called ahead for and was promised) Door Key card continued to get demagnetized and elevators SLOW
Solo Traveler
Xu from Fremont, CA
October 5, 2017
Solo Traveler
4.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Chicago, IL
October 4, 2017
Couple
10.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Clyde, MI
October 2, 2017
Group Traveler
1.0
The location of this hotel was great. Within walking distance to convention center and Great America Ballpark.
Horrible experience at this hotel. First room was very dirty. Urine stains all over bedskirt and sticky beverage spill on nightstand and wall. Front desk at first didn’t even want to switch rooms, said fully booked. We ended up switching 2 more tim
Family Traveling with Young Children
Verified Hotel Guest from Brownsburg, IN
October 2, 2017
Family Traveling with Young Children
9.0
The staff was kind and very helpful when we asked what there was to do in downtown Cincinnati!
Couple
Verified Hotel Guest from Kent, WA
September 27, 2017
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Donna from Lexington, KY
September 27, 2017
Couple
10.0
Room and people working
No
Reviews of The Westin Cincinnati
(1 - 10 of 200 reviews)
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