The Westin Cincinnati

The Westin Cincinnati

The Westin Cincinnati Image
4 Star
Hotel Guest Rating: 8.8/10
21 East 5th Street
Cincinnati, OH 45202

Hotel Guest Rating for The Westin Cincinnati in Cincinnati

# 1 of 71 hotels in Cincinnati
Based on 687 reviews from guests who stayed at the
The Westin Cincinnati
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the The Westin Cincinnati

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Toledo, OH
November 1, 2017
Couple
10.0
Great hotel and a great location
Group Traveler
Patrick from Sao Paulo, Brazil
November 1, 2017
Group Traveler
9.0
The Location.
Nothing.
Group Traveler
Verified Hotel Guest from Morrow, OH
October 31, 2017
Group Traveler
9.0
The front desk agent went above and beyond with our accommodation request. Staff picked a room that allowed us to socialize with our friends that we hadn't seen in awhile. Staff really did seem to care, all while having a pleasant smile.
Couple
Verified Hotel Guest from Medina, OH
October 31, 2017
Couple
9.0
Bed
got locked out when we returned to hotel after 5pm on 2nd nite of our stay..... we were told that we needed to Re-check in -- thank goodness our stuff was still in room......
Couple
Raymond from Fife Lake, MI
October 31, 2017
Couple
10.0
This hotel exceeded my expectations and made my trip so much better! My wife liked it so you know the saying. Happy wife happy night ")
Couple
Verified Hotel Guest from Butler, KY
October 24, 2017
Couple
4.0
Comfy bed
Elevators not working. It was a 5+ minute wait each time we had to go up or down. Also, ordered room service that was never delivered.
Family Traveling with Teens
Connie from Franklin, IN
October 21, 2017
Family Traveling with Teens
8.0
Customer service
Parking fees
Solo Traveler
Thomas from Middletown, OH
October 17, 2017
Solo Traveler
10.0
No
Couple
Verified Hotel Guest from Fairfield, CA
October 12, 2017
Couple
1.0
We wanted to stay downtown near fountain square, but that was the only good thing about this hotel. We ended up leaving and staying at the Cincinnatian instead which was lovely, charming and friendly...opposite of the Westin.
They refused to turn on the buildings heat! Sunny weather quickly turned to cold rain. Hotel refused to turn on heat in building (“because of the time of year” ?!) so our room was blowing cold air the whole trip. Staff very rude. Hair dryer ba
Couple
Sherry from Louisville, KY
October 12, 2017
Couple
10.0
Location
Reviews of The Westin Cincinnati
(11 - 20 of 200 reviews)
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