Crowne Plaza Detroit Convention Center

Crowne Plaza Detroit Convention Center

Crowne Plaza Detroit Convention Center Image
3 and 1/2 Star
Hotel Guest Rating: 7.6/10
2 Washington Boulevard
Detroit, MI 48226

Hotel Guest Rating for Crowne Plaza Detroit Convention Center in Detroit

# 15 of 22 hotels in Detroit
Based on 376 reviews from guests who stayed at the
Crowne Plaza Detroit Convention Center
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 4.5.0
4.5
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Hotel Guest Reviews of the Crowne Plaza Detroit Convention Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Durand, MI
November 14, 2017
Couple
10.0
The staff was amzing. They were very accommodating and went above and beyond to make our stay comfortable and enjoyable!
N/a
Solo Traveler
Verified Hotel Guest from Port Washington, NY
November 12, 2017
Solo Traveler
6.0
The location was great, right in front of Cobo, Hart Plaza, GM Center, Riverwalk, etc.. All the things you'd want to see in Detroit are right accross the street. Short walk around the block for some must try eateries. Great views and dining in hotel.
2 HOUR WAIT TO JUST CHECK-IN was unacceptable! Came in for Lions game on game day and check in was at 3. Wouldnt allow for earlier check-in. Long story short, miserable experience waiting on line with luggage for 2 hours tired and hungry. Late to game.
Couple
Bridget from Saginaw, MI
November 10, 2017
Couple
9.0
Excellent bedding and towels nice toiletry items. Comfortable and attractive room.
There were a few maintenance issues that required attention. I notified front desk Personnel Upon Our departure.
Couple
Judi from Gaylord, MI
November 1, 2017
Couple
10.0
The staff,our room was small but cozy
No
Group Traveler
Verified Hotel Guest from Pittsburgh, PA
November 1, 2017
Group Traveler
4.0
location was good the overall cleanliness of the hotel was good
the check-in was awful! I was in line at 2:30pm for and they said the rooms weren't ready until 3pm. got back in line an waited for 40 minutes and didn't get to the counter until 3:30pm... rooms still not ready and the manger was extremely rude
Couple
Amber from Farmington, MI
November 1, 2017
Couple
10.0
It was very busy during check-in with a long line so they appeased us with beers and soda in the lobby while we waited. They also upgraded us to a suite when I requested a quiet room (lots of football fans checking in).
Couple
Verified Hotel Guest from Saint Louis, MO
November 1, 2017
Couple
9.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Norwalk, CT
October 31, 2017
Group Traveler
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Romeo, MI
October 31, 2017
Couple
6.0
There were cobwebs above the window curtains. We were given a handicapped room at the end of a hall. The room had a double door and the light from the hall came in through the cracks. Adequate but not nice.
Group Traveler
Timothy from Shelbyville, IL
October 30, 2017
Group Traveler
9.0
Great location. I love my rooms cold and you could set this to ice box level
Nothing
Reviews of Crowne Plaza Detroit Convention Center
(11 - 20 of 127 reviews)
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