Pointe Hilton Tapatio Cliffs Resort

Pointe Hilton Tapatio Cliffs Resort

Pointe Hilton Tapatio Cliffs Resort Image
4 Star
Hotel Guest Rating: 7.9/10
11111 North 7th Street
Phoenix, AZ 85020
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Hotel Guest Rating for Pointe Hilton Tapatio Cliffs Resort in Phoenix

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Based on 529 reviews from guests who stayed at the
Pointe Hilton Tapatio Cliffs Resort
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Pointe Hilton Tapatio Cliffs Resort

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Mindy from Tucson, AZ
September 6, 2017
Family Traveling with Young Children
9.0
So many pools and beautiful views! Also, our toddlers ate free at the breakfast buffet!
Family Traveling with Young Children
Linda from Avondale, AZ
August 29, 2017
Family Traveling with Young Children
3.0
The slide..
I was very disappointed. The pool has many broken tiles and Rusty pool fences. Very outdated and run down. It was supposed to not charge a deposit and the room was Supposed to be ---- and was charged -----. Boo!
Family Traveling with Teens
Verified Hotel Guest from Omaha, NE
August 11, 2017
Family Traveling with Teens
8.0
It's a lovely property, wonderfully central to metro Phoenix.
The water park was pretty lame.
C from Avondale, AZ
July 18, 2017
8.0
A have a video of a huge roach crawling by headboard of my 5 year old son and my wife and hunted after 30 minutes A lot of Ants right by the bathroom sink
Michele from Tucson, AZ
July 12, 2017
8.0
Staff was very nice with great customer service! Shuttle transporters were fast and friendly!
ParKing is so limited it's very inconvenient! The hotel provides 24 hour shuttle and it's door to door service within the hotel property and they arrived almost as soon as we got off the phone to request it.
Couple
Carole from Bartlett, IL
July 7, 2017
Couple
6.0
Grounds were beautiful but hard to get around by foot. Too much traffic
The rooms were dated and very plain for price.
Family Traveling with Young Children
James from Sierra Vista, AZ
June 26, 2017
Family Traveling with Young Children
10.0
Great for family with small children. Our room was a sweet with a separate living room which made it nice for some of the kids to sleep on the pull out couch. overall great experience
Family Traveling with Young Children
Michael from Lakewood Ranch, FL
June 24, 2017
Family Traveling with Young Children
10.0
Great family resort! The pools were great and the slide was a lot of fun for our kids! The restaurant at the top had breathtaking views but the meal was just OK.
Couple
Verified Hotel Guest from Santa Rosa, CA
June 22, 2017
Couple
9.0
Staff and service is fantastic willing to do what ever it takes to make your experience a good one. The Restaurant food is fantastic, have enjoyed several times and always good quality at a fair value.
Some rooms need updating, Noise issues like dripping water which is noticeable from the top floor suites. Loud A/C units turning on and off. Waste baskets in room are sleek&modern however the shape is not conducive to holding reasonable amount of trash.
Family Traveling with Teens
Caroline from El Dorado Hills, CA
June 22, 2017
Family Traveling with Teens
8.0

This guest did not leave comments about this hotel.

Reviews of Pointe Hilton Tapatio Cliffs Resort
(1 - 10 of 95 reviews)
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