Hilton New Orleans Riverside

Hilton New Orleans Riverside

Hilton New Orleans Riverside Image
4 Star
Hotel Guest Rating: 8.3/10
Two Poydras Street
New Orleans, LA 70140

Hotel Guest Rating for Hilton New Orleans Riverside in New Orleans

# 23 of 166 hotels in New Orleans
Based on 904 reviews from guests who stayed at the
Hilton New Orleans Riverside
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the Hilton New Orleans Riverside

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Verified Hotel Guest from Joppa, MD
October 11, 2017
Business Traveler
10.0
Within walking distance to everything
Business Traveler
Verified Hotel Guest from Palm Desert, CA
September 13, 2017
Business Traveler
2.0
Cleanliness and location
Sub-par staff. Lack of common customer service standards...lack of greetings, staff on cell phones rather than assisting guests. Breakfast was so poor that we gave up eating at hotel after second day. Drago's was good, though.
Business Traveler
Meagan from Theodore, AL
September 12, 2017
Business Traveler
5.0
The location
It was a very average hotel. Rooms were not updated and air was broken (they fixed it but still an inconvenience). Definitely not worth the money.
Business Traveler
Tamara from Waltham, MA
July 31, 2017
Business Traveler
5.0
People who work, and especially on phone messages are extremely friendly and helpful.
The lines to check in, check out and just have a room key fixed are Enormous. There is no dedicated line for gusts who had checked in. It's ridiculous to spend 20+ minutes in a line to have your room key fixed (it stopped working) which took a second.
Business Traveler
Verified Hotel Guest from Henderson, NV
June 28, 2017
Business Traveler
10.0
The staff is amazing. Dragos is the best good at reasonable prices.
Nop
Business Traveler
Verified Hotel Guest from Lafayette, CO
June 22, 2017
Business Traveler
10.0
This was an excellent deal!
No. It was perfect.
Business Traveler
Earl from Englewood, OH
April 24, 2017
Business Traveler
1.0
location for conference
lousy service, concierge no help, barking dog, room service at 9am one day none the next, no free amenities, no local map, no microwave in the room with the fridge, black mildew in the bathroom clearly visible
Business Traveler
Landon from Atlanta, GA
January 17, 2017
Business Traveler
8.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Richmond, Canada
October 23, 2016
Business Traveler
6.0
Staff
-hotel in disrepair. Bathroom door was chipped. Pipes were very loud. Took 10 minutes for water to get warm.
Business Traveler
Verified Hotel Guest from Louisville, KY
September 23, 2016
Business Traveler
10.0
The room and the hotel was beautiful and the shopping at the River walk shopping center had anything you could want. I wish I had more time to enjoy the city.
Reviews of Hilton New Orleans Riverside
(1 - 10 of 15 business traveler reviews)
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