Crowne Plaza Hotel San Antonio Airport

Crowne Plaza Hotel San Antonio Airport

Crowne Plaza Hotel San Antonio Airport Image
3 and 1/2 Star
Hotel Guest Rating: 6.8/10
1111 Northeast Loop 410
San Antonio, TX 78209

Hotel Guest Rating for Crowne Plaza Hotel San Antonio Airport in San Antonio

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Based on 1070 reviews from guests who stayed at the
Crowne Plaza Hotel San Antonio Airport
Overall Quality Score
user rating 6.8.0
6.8
Hotel Cleanliness
user rating 7.1.0
7.1
Hotel Staff
user rating 7.6.0
7.6
Location of Hotel
user rating 7.9.0
7.9
Hotel Dining
user rating 6.6.0
6.6
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Hotel Guest Reviews of the Crowne Plaza Hotel San Antonio Airport

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Branda from Eldorado, TX
September 16, 2017
Couple
7.0
This hotel really needs updating!!
Business Traveler
Verified Hotel Guest from San Antonio, TX
September 16, 2017
Business Traveler
3.0
There much to like.
Bugs in my room. Carpets stained and dirty. Elevator only worked part of the time.
Solo Traveler
Verified Hotel Guest from Mission, TX
September 15, 2017
Solo Traveler
7.0
Quiet room
They post a hold on your credit card for four days after you check out. I would rather pay a cash deposit and not tie up my bank account!
Senior Travelers
Thomas from Salado, TX
September 4, 2017
Senior Travelers
7.0
The room darkening drapes and the air conditioning worked great. I had the best night's sleep I have had in a while and I was able to sleep late, which I really needed. Great location and cordial staff.
At one time, Crowne Plaza was the top of the line for Holiday Inns, but they have aged somewhat.
Business Traveler
Verified Hotel Guest from Austin, TX
August 23, 2017
Business Traveler
3.0
The second room was a much better experience. No apologies at all from staff for being locked out and locked in the first room. Actually was ignored.
They put me in a room by the pool. The door wouldn't open. Tried numerous times. Finally got in and couldn't get out. The room was disgusting. Called maintenance to open the door so I can move to another room and he was just rude. Horrible experience.
Family Traveling with Young Children
Kotisha from College Station, TX
August 21, 2017
Family Traveling with Young Children
8.0
Staff
Family Traveling with Young Children
Jose from San Angelo, TX
August 17, 2017
Family Traveling with Young Children
3.0
Location was great. It's close to many shopping areas.
The pictures are very deceiving. The lobby had a water fountain that smelled the whole lobby like mildew. Hotel staff weren't friendly at all. They had two elevators but one wasn't working so it took too long to grab an elevator.
Family Traveling with Young Children
Isaac from Corpus Christi, TX
August 12, 2017
Family Traveling with Young Children
5.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Lenexa, KS
August 11, 2017
Solo Traveler
7.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Katy, TX
August 4, 2017
Couple
8.0
I really liked the location of the hotel. We had a lot of restaurants nearby and it was close to the places we visited. The pillows were very comfortable.
The room had a strong mildew odor upon arrival. We could not get another room due to the hotel being full. The parking lot was very full at night so we had to park next door at Luby's.
Reviews of Crowne Plaza Hotel San Antonio Airport
(1 - 10 of 200 reviews)
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