Hilton Westchester

Hilton Westchester

Hilton Westchester Image
3 and 1/2 Star
Hotel Guest Rating: 7.8/10
699 Westchester Avenue
Rye Brook, NY 10573

Hotel Guest Rating for Hilton Westchester in Port Chester

# 2 of 2 hotels in Port Chester
Based on 565 reviews from guests who stayed at the
Hilton Westchester
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.1.0
8.1
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.0.0
7.0
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Hotel Guest Reviews of the Hilton Westchester

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from New Rochelle, NY
January 9, 2018
Family Traveling with Young Children
6.0
The pool was so dirty that we decided to leave early. The pool chairs and floor were covered in dirt and there were tons of hairballs in the pool. This was at 7:00 in the morning...not even like the pool was open all day. The towels were also stained.
Couple
Gabriella from Bethesda, MD
January 4, 2018
Couple
8.0
The first floor rooms with direct access to the courtyard/patio was excellent for taking the dog to use the bathroom at night. The warm cider was also a nice touch.
The room that we booked was not ready when we arrived (4:30pm). The hotel shuttles were not willing to drive to the Capital Theater and we were instructed to call a cab. Also, none of the first floor rooms have king beds, which is pretty bizarre to me.
Abe from Pompano Beach, FL
December 29, 2017
8.0

This guest did not leave comments about this hotel.

Couple
Patrick from Purchase, NY
December 25, 2017
Couple
10.0
Location was very convenient. Staff answered requests. Very accommodating. Room service (food)excellent. Holiday decorations excellent. Free apple cider delicious.
Menu for room service and dining room poor. Soups poor. Sandwich selection poor. Side dishes fair. Main Plates poor. Desserts poor. Kids Menu good. Toilet seats need to be updated. Very low to the floor like it was 1965. Room was not made up for 2 days.
Jerry from Sacramento, CA
December 13, 2017
9.0

This guest did not leave comments about this hotel.

Couple
Sheldon from Charlotte, NC
November 16, 2017
Couple
8.0
Pretty property. Most of staff friendly.
Had to learn how to control shower water temperature because it would change while I was in the shower. Temperature in room would change from the thermostat setting we put in. In the middle of night the temp would change and it would be cold in morning.
Couple
Verified Hotel Guest from New Haven, CT
November 12, 2017
Couple
8.0
No food menu in room and no smoothies :(
Couple
Verified Hotel Guest from Washington, DC
November 8, 2017
Couple
9.0
The food could still be improved upon.
Couple
Verified Hotel Guest from Jersey City, NJ
November 7, 2017
Couple
5.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Russel from Denver, CO
October 31, 2017
Family Traveling with Teens
7.0
Beautiful location. Nice and quiet.
The common areas are worn and a little trashed is some areas.
Reviews of Hilton Westchester
(1 - 10 of 130 reviews)
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