Pacific Heights Inn

Pacific Heights Inn

Pacific Heights Inn Image
1 Star
Hotel Guest Rating: 7.1/10
1555 Union Street
San Francisco, CA 94123

Hotel Guest Rating for Pacific Heights Inn in San Francisco

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Based on 27 reviews from guests who stayed at the
Pacific Heights Inn
Overall Quality Score
user rating 7.1.0
7.1
Hotel Cleanliness
user rating 7.2.0
7.2
Hotel Staff
user rating 7.4.0
7.4
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 4.0.0
4.0
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Hotel Guest Reviews of the Pacific Heights Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Garry from New Castle, DE
November 14, 2017
Group Traveler
5.0
Could not pay via gift card, would have been very helpful to know that before getting to the hotel. Lucky to have been with someone with extra cash.
Couple
Linda M from Vallejo, CA
November 1, 2017
Couple
8.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Fresno, CA
March 13, 2017
Group Traveler
9.0
The staff were really friendly and the hotel is located near a lot of places to eat and drink. The only downside was the walls are thin so you can hear your neighbors. However, I'll definitely book here again.
Mohammad from Richmond, Canada
March 27, 2016
7.0

This guest did not leave comments about this hotel.

Couple
L Bruce from Mccormick, SC
February 8, 2016
Couple
10.0
lOCATION AND STAFF.
NO PLACE TO PUT LUGGAGE.
Family Traveling with Young Children
Verified Hotel Guest from Rancho Santa Margarita, CA
January 1, 2015
Family Traveling with Young Children
8.0
Convenient location, free parking, free wi-fi, great customer service, clean bathroom.
The room is kinda old, so it has a smell.
Couple
Nicole from Irvine, CA
July 7, 2014
Couple
8.0
It's basic, affordable, and clean, with extremely attentive staff. The parking is a plus, if you've got a car with you, and the location is convenient to good restaurants (Roam Burgers, Afghan food) and convenient to tourist spots and several bus lines.
At peak shower times, we found that we needed to adjust the water temperature as more people started using the water in other rooms. Considering the price and other pros, this was only a minor inconvenience!
Couple
Verified Hotel Guest from South Gate, CA
May 28, 2014
Couple
9.0
The location and it had a mini kitchen!
When I first turned on the water it came out brown but then cleared..

Staff was friendly and the room was cleaned twice.

Family Traveling with Young Children
Christopher from Rockville, MD
October 1, 2013
Family Traveling with Young Children
3.0
Great location, ample space in the rooms, and they had pack-and-play cribs available.
The sink clogged and the woman at the front desk refused to have it fixed or call the manager. She said nobody can help you with a room problem after 5pm! The rooms also let in more city noise than they should, with door gaps and thin walls.

The Inn at Broadway looked like a better bet, with the same great location but better maintained facilities. Hopefully they care more about guest satisfaction than Pacific does.

Family Traveling with Young Children
Corey from San Diego, CA
September 19, 2013
Family Traveling with Young Children
6.0
Excellent location
Neither air conditioning or heating

Nice staff - all were very helpful and office is open 24 hours. Rooms are old but worse than that is the matter of no a/c and the heating didn't even work. A little noisy at night but overall a good experience. Walking distance to many great spots in the city.

Reviews of Pacific Heights Inn
(1 - 10 of 10 reviews)
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