Hampton Inn Charleston/Downtown/Civic Center

Hampton Inn Charleston/Downtown/Civic Center

Hampton Inn Charleston/Downtown/Civic Center Image
2 and 1/2 Star
Hotel Guest Rating: 7.7/10
1 Virginia Street West
Charleston, WV 25302

Hotel Guest Rating for Hampton Inn Charleston/Downtown/Civic Center in Charleston

# 5 of 23 hotels in Charleston
Based on 31 reviews from guests who stayed at the
Hampton Inn Charleston/Downtown/Civic Center
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 9.5.0
9.5
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Hotel Guest Reviews of the Hampton Inn Charleston/Downtown/Civic Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Michael from Pentwater, MI
November 7, 2017
Couple
8.0
Location
Breakfast bar wasn't serviced properly. Serving containers were empty and additional food was not brought out for guests. Worst breakfast service of nine hotels on this trip.
Family Traveling with Teens
Verified Hotel Guest from Antioch, IL
August 10, 2017
Family Traveling with Teens
9.0
It was clean and comfortable. The beds were great and the breakfast was delicious. Check in was easy and the staff was pleasant and courteous.
Couple
Verified Hotel Guest from Van Wert, OH
August 3, 2017
Couple
7.0
Clean room
Breakfast was worst of any Hampton I have stayed at. Over half of the options were empty, waffle grill and toaster did not work. Was not nearly as busy as other hamptons at breakfast, attendants seemed to be conversing rather than attending to food.
Family Traveling with Young Children
Amanda from Montezuma, IA
July 24, 2017
Family Traveling with Young Children
10.0
Hotel was a good location to visit my daughter who was in a nearby hospital.
Everything seemed nice at this hotel
Family Traveling with Young Children
Verified Hotel Guest from Valparaiso, IN
March 27, 2017
Family Traveling with Young Children
10.0
The staff was amazing, Vickie, shuttle driver, and everyone we came in contact with. I LOVE that there is a shuttle. The pool water was a wonderful temperature. Very clean facility. Good breakfast options, could use some GF options.
Family Traveling with Young Children
Heather from Bradshaw, WV
March 22, 2017
Family Traveling with Young Children
9.0
Room was very nice. Staff was very nice. Very close to our destination
Our room was great and appeared very clean. However when I went to go to bed there were short grey hairs on my pillow. None of us have short grey hair. This made it hard to sleep as this was evidence that the bed covers had not been changed.
Business Traveler
Verified Hotel Guest from Morgantown, WV
March 13, 2017
Business Traveler
10.0
courteous staff and location
Solo Traveler
Verified Hotel Guest from Clarksburg, WV
March 6, 2017
Solo Traveler
8.0

This guest did not leave comments about this hotel.

Business Traveler
Joshua from Pittsburgh, PA
February 24, 2017
Business Traveler
8.0
I like the cleanliness of the room and the free breakfast. The lounge area for the breakfast was very nice and inviting. The hotel is walking distance from the mall downtown which was convenient for getting dinner after I checked in.
The rooms are not really sound-proofed. You can clearly hear people talking in the hallway, closing doors to their rooms, and also the road sounds from the highway.
Business Traveler
Joseph from Concord Twp, OH
November 17, 2016
Business Traveler
4.0
good location. nice breakfast.
toilet did not flush well. stains in shower. hair on counter in bathroom.
Reviews of Hampton Inn Charleston/Downtown/Civic Center
(1 - 10 of 14 reviews)
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