Novotel Zurich City West

Novotel Zurich City West

Novotel Zurich City West Image
4 Star
Hotel Guest Rating: 8.0/10
Schiffbaustraße 13
Zürich 8005

Hotel Guest Rating for Novotel Zurich City West in Zurich

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Based on 1779 reviews from guests who stayed at the
Novotel Zurich City West
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Novotel Zurich City West

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from San Diego, France
November 29, 2017
Solo Traveler
10.0
Loved the wireless phone that could be taken out of the room to access the Internet!
The coffeemaker was in an odd area of the room
Group Traveler
Rebekah from Provo, UT
October 31, 2017
Group Traveler
6.0
Great location and beautiful room. Clean and nice.
I had reserved a room with 2 bed and had specifically followed up with the reception desk after making my booking to insure that I would get a room with 2 beds. Upon arrival we discovered only one, albeit large, bed in the room. We weren't able to switch.
Couple
Verified Hotel Guest from Manlius, NY
September 14, 2014
Couple
8.0
Convenient to the Zurich TRAM station. Multi-lingual staff was always very helpful.
Breakfast was not included and was expensive.
Business Traveler
Clifford from Waterloo, Canada
June 9, 2013
Business Traveler
8.0
The free wifi and access to printer.
The bed wasn't very comfortable.

The room was very lovely and modern, however the bed was not very comfortable and the staff were quite rude and unhelpful. The room service was very bad, for example they did not bring fresh towels everyday or even refill the toilet paper and toiletries (even after three days)...we ended up just taking them from a maid's cart in the hallway. The restaurant is very expensive, but there is a grocery store down the street. The grocery store is located in a very tall office building with an orange "M" on the face of the building. The bar fridge isn't very cold though and it takes a long time to chill drink. The restaurant's breakfast "buffet" is ridiculously priced at $30 and has very little selection. Plus side: It is very close to the Metro station and there are some cool restaurants (Lasalle) nearby. ...read more

Reviews of Novotel Zurich City West
(1 - 4 of 4 reviews)
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