Comfort Inn And Suites Franklin

Comfort Inn And Suites Franklin

Comfort Inn And Suites Franklin Image
3 Star
Hotel Guest Rating: 8.3/10
105 Trotter Lane
Franklin, KY 42134

Hotel Guest Rating for Comfort Inn And Suites Franklin in Franklin

# 2 of 8 hotels in Franklin
Based on 39 reviews from guests who stayed at the
Comfort Inn And Suites Franklin
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 6.8.0
6.8
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Hotel Guest Reviews of the Comfort Inn And Suites Franklin

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Alex from St. James, MO
September 15, 2017
Business Traveler
4.0
I was locked out of my room for several hours due to the battery in the card reader going out. It took the maintenance guy over 2 hours to get there to let me back in my room when I needed to be in a very important meeting that I missed.
Family Traveling with Young Children
Jillian from Troy, OH
June 28, 2017
Family Traveling with Young Children
9.0
Clean! Clean! Clean!
Front desk staff did not excel in customer service. Pool was freezing cold and no hot tube:( These things are important when traveling with kids.
Family Traveling with Young Children
Amy from Wauwatosa, WI
April 24, 2017
Family Traveling with Young Children
4.0
Our room smelled like urine. I put towels down on the bathroom floor because the urine stench was really strong. They would not give us a room with a pullout sofa couch and we had to sleep with 3 people in a king bed. Not a great experience.
Brian from Villa Rica, GA
February 24, 2017
9.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Phoenix, AZ
February 19, 2017
Business Traveler
7.0

This guest did not leave comments about this hotel.

Senior Travelers
Mary from Dayton, OH
January 29, 2017
Senior Travelers
10.0
The rooms were very clean and spacious. The staff was very friendly. The food was excellent and the kitchen staff was great. When I come back to Franklin I will stay there again.
No
Couple
Mike from Murfreesboro, TN
September 19, 2016
Couple
3.0
The room was hot,the pool was not heated and closed when we wanted to use it.the room smelt awful as well as the hallways. The breakfast was not too bad but has room for improvement. Very over priced for the quality. I will never use that hotel again.
Couple
Verified Hotel Guest from Beaumont, TX
June 1, 2016
Couple
9.0
Easy access off the interstate
Solo Traveler
Jason from New Baltimore, MI
May 17, 2016
Solo Traveler
9.0
Very nice
Couple
Marty from Oregon, OH
April 10, 2016
Couple
10.0
Very clean and very comfortable beds. Bathrooms had soap, shampoo and lotion.
Reviews of Comfort Inn And Suites Franklin
(1 - 10 of 13 reviews)
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