Arena Hotel

Arena Hotel

Arena Hotel Image
3 Star
Hotel Guest Rating: 7.8/10
817 The Alameda
San Jose, CA 95126

Hotel Guest Rating for Arena Hotel in San Jose

# 15 of 51 hotels in San Jose
Based on 296 reviews from guests who stayed at the
Arena Hotel
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 6.6.0
6.6
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Hotel Guest Reviews of the Arena Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Andre from Salem, OR
October 17, 2017
Couple
8.0
The close proximity to the SAP center.
Some of the amenities were dated but overall it was good.
Business Traveler
Verified Hotel Guest from Oakland, CA
October 8, 2017
Business Traveler
8.0
Very clean, nice staff, price included parking, unlike others I checked in the area. About a mile from the conference hotel, but that's not an arduous walk and it was significantly less expensive.
Noisy from the next room over.
Judith from Sarasota, FL
October 7, 2017
9.0
Breakfast, large room, Jacuzzi tub,ambiance, one employee  in particular.
Temperature in room difficult to keep warm (but we didn't complain so it might have been fixed,also didn't find most of staff froendly
Group Traveler
Verified Hotel Guest from Sacramento, CA
October 4, 2017
Group Traveler
8.0
Free breakfast
No
Couple
Verified Hotel Guest from Chico, CA
September 25, 2017
Couple
8.0
Location was great, staff was great, and breakfast was good
Construction was annoying, but not their fault
Couple
Desiree from Clovis, CA
September 24, 2017
Couple
5.0
The location was very conveinant. The breakfast was ok, the food selection was good and the staff friendly. Coffee was terrible! I do appreciate that there was a coffee maker and refrigerator as well as a microwave.
The front desk person was not friendly. Coffee was awful. The hotel was very dated. Many areas can use updating. The star level was not accurate. There was a lot of noise in the morning due to constuction on a building in front of the hotel.
Xiaoping from Orange, CA
September 6, 2017
9.0
Very nice staff, feel warm.
exterior looks a little old. It would be more impressive if outside looks better.
Group Traveler
Samantha from Grass Valley, CA
August 27, 2017
Group Traveler
10.0
Cleanliness
Guests should be warned about construction happening in the early AM
Family Traveling with Teens
Virginia from Lake Forest, CA
August 4, 2017
Family Traveling with Teens
3.0
Location
Very outdated, feels run down. Would suggest having fresh fruit available. Only canned sugared fruit available for breakfast. Asked for a banana and they said sorry. Saw a bug in the bathroom. Was very scared about the sheets, did not feel very clean.
Couple
Marieke from Berkeley, CA
July 26, 2017
Couple
10.0

This guest did not leave comments about this hotel.

Reviews of Arena Hotel
(1 - 10 of 91 reviews)
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