Extended Stay America - Richmond - Hilltop Mall

Extended Stay America - Richmond - Hilltop Mall

Extended Stay America - Richmond - Hilltop Mall Image
2 and 1/2 Star
Hotel Guest Rating: 6.2/10
3170 Garrity Way
Richmond, CA 94806

Hotel Guest Rating for Extended Stay America - Richmond - Hilltop Mall in San Pablo

# 3 of 4 hotels in San Pablo
Based on 176 reviews from guests who stayed at the
Extended Stay America - Richmond - Hilltop Mall
Overall Quality Score
user rating 6.2.0
6.2
Hotel Cleanliness
user rating 6.4.0
6.4
Hotel Staff
user rating 7.1.0
7.1
Location of Hotel
user rating 7.4.0
7.4
Hotel Dining
user rating 4.7.0
4.7
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Hotel Guest Reviews of the Extended Stay America - Richmond - Hilltop Mall

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Norwalk, CT
September 12, 2017
Family Traveling with Young Children
6.0

This guest did not leave comments about this hotel.

Business Traveler
Eric from Sacramento, CA
September 9, 2017
Business Traveler
1.0
What did I like best? That I wasn't robbed at gunpoint in the thug infested parking lot.
The dirtiness. THE SMELL. Imagine dirty sweaty socks. No, imagine dirty sweaty jockstraps inside a hot car sitting for hours. Nope. Better yet, imagine a cat litter box used by a cat that ate 2 pounds of curry and fish each day sitting in the hallway.
Solo Traveler
Lee from Hampton, GA
August 19, 2017
Solo Traveler
1.0
No comments.
Yes, an employee at this hotel charged $233.64 to my credit card without my permission. That happen on August 09, 2017. Contact the hotel about the charges. Someone from the hotel suppose to contact me about this matter; but no response. Very displease
Solo Traveler
Verified Hotel Guest from Hampton, GA
July 21, 2017
Solo Traveler
8.0
 
 
Nicholas from Oakland, CA
July 18, 2017
1.0
The staff
Everything else
Solo Traveler
Verified Hotel Guest from San Pablo, CA
July 17, 2017
Solo Traveler
3.0
There is a kitchenette.
They no longer stock the rooms,v which you find out after getting to the room. I couldn't catch anyone at the counter so I spent way too much ordering delivery. The handicap room only had a shower and I require a tub.
Family Traveling with Young Children
Tamer from Sacramento, CA
June 17, 2017
Family Traveling with Young Children
1.0
The only think I like in about this hotel is the room space But the manager is soooooo bad and Lier and rooms are very dirty and the bathroom door has a problem It was the worst hotel I got in my life I will never choose the hotel anymore even if fre
The only thing I like about this hotel is the room space But the manager is soooooo bad and Lier Rooms are very dirty The bathroom door has a problem It was the worst hotel I got in my life I will never choose the hotel anymore even if for free
Business Traveler
Hector from Corona, CA
June 12, 2017
Business Traveler
2.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Sandy, UT
May 14, 2017
Business Traveler
2.0
This hotel does not have room coffee or lobby coffee. Just a warning for other travelers.
Business Traveler
Ken from Mission Hills, CA
May 13, 2017
Business Traveler
1.0
Nothing
Dirty and run down. Many things needed repair.
Reviews of Extended Stay America - Richmond - Hilltop Mall
(1 - 10 of 48 reviews)
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