InTown Suites Metairie

InTown Suites Metairie

InTown Suites Metairie Image
2 Star
Hotel Guest Rating: 4.5/10
4409 Hearst Street
Metairie, LA 70001

Hotel Guest Rating for InTown Suites Metairie in Metairie

# 14 of 14 hotels in Metairie
Based on 91 reviews from guests who stayed at the
InTown Suites Metairie
Overall Quality Score
user rating 4.5.0
4.5
Hotel Cleanliness
user rating 4.8.0
4.8
Hotel Staff
user rating 5.6.0
5.6
Location of Hotel
user rating 5.8.0
5.8
Hotel Dining
user rating 5.6.0
5.6
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Hotel Guest Reviews of the InTown Suites Metairie

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Norwalk, CT
November 10, 2017
Couple
2.0
the location was okay
they didn't tell us we had to bring our own towels, pillows, and blankets... There was a sock under our bed, the room didn't smell good and the floors felt dirty.
Donita from Norwalk, CT
September 7, 2017
7.0
The staff was very friendly,& assisted when ask or needed.
Not being able to leave a chair outside your room to sit in & smoke during the day when you there. I do not smoke in our house nor do I care to smoke in hotel room.
Solo Traveler
Verified Hotel Guest from Mobile, AL
March 15, 2017
Solo Traveler
8.0
Was a very good location and loved having full kitchen capabilities.
Jasmin from Norwalk, CT
January 6, 2017
1.0
Blood stain on pillows mold and mildew threw out entire bathroom trash underneath bed and my baby was bite by something in the room aka bed bugs
Verified Hotel Guest from Metairie, LA
January 4, 2017
10.0
The staff is friendly and helpful. The room is perfect for my needs.
Family Traveling with Young Children
Verified Hotel Guest from Richland, MS
July 5, 2016
Family Traveling with Young Children
4.0
I like d that it was located right off of the highway and near a shopping area.
Staff not available to help answer questions, check-in/out(front doors locked during business hours, not answering phones). A break-in took place in a room late one night and we never could get anyone to answer the phone.....felt extremely unsafe!
Group Traveler
Duc from Houston, TX
July 5, 2016
Group Traveler
1.0
It was so dirty. I found stains on the pillow, mattress covered sheet. I considered myself as lucky for not getting bed bug for the night. I would never come back to this place even if it was $---- per night.
Couple
Verified Hotel Guest from Opelika, AL
April 22, 2016
Couple
3.0
The staff tried to be accommodating. They sent someone right away to try to fix the toilet which was not working. They moved us to another room the following day which was a great improvement in location and wear and tear. It was conveniently located.
Toilet did not work in room first night. Furniture was beat up and microwave handle broken. Newer, improved room tub did not drain well, much worse on second day. Stopped up with hair (not ours.) Entire place could use some updating and improvements.
Solo Traveler
Verified Hotel Guest from Lynn, MD
April 8, 2016
Solo Traveler
1.0
I HATED this hotel. First, it is NO LONGER the Sun Suites. False advertising! No coffee maker, no dishes, no silverware. Telephone DID NOT WORK! Put in wakeup call, phone DOES NOT RING. Could not turn on the shower for TWO DAYS. I want my $ back!
Finally got female manager to come to room; she exchanged my phone for one that DID ring. Had to get desk person to come to room and make the shower work. Final 2 day of stay, NO WATER due to shutoff! I want my $$ back. Will never stay there again.
Couple
Maryann from Leesville, LA
April 5, 2016
Couple
5.0
The Inn Town Suites is convenient to everything in New Orleans.
The service is lacking. I suppose if you want friendly service you can pay more for another hotel. The room was clean. We stayed for 3 nights and had to ask for more towels...we were asked to bring our dirty towels in before they would give us fresh ones.
Reviews of InTown Suites Metairie
(1 - 10 of 15 reviews)
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