Riu Tequila - All Inclusive

Riu Tequila - All Inclusive

Riu Tequila - All Inclusive Image
3 and 1/2 Star
Hotel Guest Rating: 7.4/10
Ave. Xaman Ha Mza 25
Riviera Maya

Hotel Guest Rating for Riu Tequila - All Inclusive in Riviera Maya

# 21 of 356 hotels in Riviera Maya
Based on 14 reviews from guests who stayed at the
Riu Tequila - All Inclusive
Overall Quality Score
user rating 7.4.0
7.4
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 7.8.0
7.8
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 9.5.0
9.5
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Hotel Guest Reviews of the Riu Tequila - All Inclusive

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Tabatha from Davenport, IA
June 10, 2017
Couple
6.0
The customer service was very good especially at the bars. Food was very good.
Too many rules. Not enough staff. Not enough service in some places. Shows just ok.
Couple
Emrie from Atlanta, GA
July 27, 2016
Couple
1.0
The landscaping, our housekeeper, and bar staff at the pool.
ANTS IN ROOM & BED, poor customer service from management, staff with bad attitudes (that expect tips for lousy service), terrible food at buffet (we got food poisoning), crowded beach, old rooms. I've had better experiences at hostels in Tijuana.
Couple
Jose from San Antonio, TX
July 17, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Danvers, MA
June 25, 2016
Couple
8.0
The pools were great and the beach was beautiful. The beach is a very short walk from the hotel so don't let that discourage you. Food was great, especially compared to other all inclusive hotels I have traveled to in the past. Staff are very friendly!
Group Traveler
Xiayun from Shanghai, China
March 23, 2016
Group Traveler
3.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Jamaica, NY
March 21, 2016
Solo Traveler
10.0
The location
Need more diverse food in the dinner buffet. They served the same menu every day.
Couple
Kyle from Miami, FL
August 17, 2015
Couple
10.0
Perfect experience, all staff so nice, amazing food, made us feel like a million dollars!
Nothing
Senior Travelers
Verified Hotel Guest from Burnaby, Canada
January 12, 2015
Senior Travelers
7.0
Like the proximity to the Beach and Pool. We were at the resort with our daughter, son-in-law and grandkids and they definitely enjoyed the activities in the resort staff were very friendly and helpful and fun.
We made a reservation to eat at what was described as a Restaurant Steakhouse. Wasn't impressed with the food. Ribs ordered were very fatty and inedible. While it's nice to be waited on instead of the smorgasboard setting, the meal should be better.
Couple
William from Fort Lauderdale, FL
November 28, 2014
Couple
6.0
Location and price
Staff were not helpful, they were almost saying no before you'd even finished asking them for something.

Get a room on 2nd floor. Our room smelled musty and I heard after it was common on lower level rooms.

Family Traveling with Young Children
Verified Hotel Guest from Helenville, WI
May 4, 2014
Family Traveling with Young Children
9.0

This guest did not leave comments about this hotel.

Reviews of Riu Tequila - All Inclusive
(1 - 10 of 10 reviews)
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