JW Marriott San Antonio Hill Country Resort And Spa

JW Marriott San Antonio Hill Country Resort And Spa

JW Marriott San Antonio Hill Country Resort And Spa Image
4 and 1/2 Star
Hotel Guest Rating: 9.0/10
23808 Resort Parkway
San Antonio, TX 78261

Hotel Guest Rating for JW Marriott San Antonio Hill Country Resort And Spa in San Antonio

# 14 of 273 hotels in San Antonio
Based on 45 reviews from guests who stayed at the
JW Marriott San Antonio Hill Country Resort And Spa
Overall Quality Score
user rating 9.0.0
9.0
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 8.8.0
8.8
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Hotel Guest Reviews of the JW Marriott San Antonio Hill Country Resort And Spa

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Clay from Spring, TX
July 30, 2017
Family Traveling with Young Children
9.0
Atmosphere. Activities. Friendly.
Unable to complete our stay, had to leave early.
Family Traveling with Teens
Verified Hotel Guest from Tyler, TX
June 27, 2017
Family Traveling with Teens
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Leander, TX
June 18, 2017
Family Traveling with Young Children
8.0
It was a beautiful hotel and the water park was great
It was somewhat expensive and the activities were not well explained
Couple
Verified Hotel Guest from Austin, TX
May 2, 2017
Couple
1.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Kimberly from Spring, TX
August 11, 2015
Family Traveling with Teens
3.0
Good food
Overpriced. Checking in was a joke. Too late of a check in at 4 pm with not enough employees to expedite the process. Led to long lines. Too many rooms with not enough amenities. Would never recommend!
Couple
Verified Hotel Guest from Houston, TX
August 1, 2015
Couple
10.0
18 Oaks closed earky so we didn't get to eat there.
Family Traveling with Young Children
Julie from Missouri City, TX
July 9, 2015
Family Traveling with Young Children
8.0
Loved all the activity options for the whole family. Kids loved all the things that were happening.
Yes, the "kids" running the pool area did not go out of their way to make sure the guests were having a good time. One was texting while working, another complaining how many towels the guests were using. I expected a bit accommodating than that.

The hotel was beautiful and so many activities going on that each guest can participate in. Check-in was a bit crazy because they had so many people coming and going at the same time. I would like of like a bit more of a personal touch at check-in to describe all the events. Also, the hotel could have used more signs of the location of restrooms around the pool area. Tons of things to do, it was hard to be together as a family too because so many things to do for different ages, but I guess that is good and bad. We only stayed one day and wished we planned to stay longer. We definitely want to go back to enjoy all the fun activities. ...read more

Family Traveling with Young Children
Verified Hotel Guest from Austin, TX
August 9, 2014
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Taft, TX
July 15, 2014
Family Traveling with Young Children
5.0
You pd--- for a room and the beds were full size and the room was same size as regular hotel. Didn't expect that from a resort.
Family Traveling with Young Children
Stacie from Corpus Christi, TX
July 8, 2014
Family Traveling with Young Children
9.0
We enjoyed the service, the cleanliness of the resort. The staff is excellent.We enjoyed the live bands everynight at the resort and the kids activities and kids pool area!
The resort should really consider an ice cream parlor that was the only thing we were disappointed about. Most family resorts we stay at have one.
Reviews of JW Marriott San Antonio Hill Country Resort And Spa
(1 - 10 of 10 reviews)
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