Residence Inn West Springfield

Residence Inn West Springfield

Residence Inn West Springfield Image
3 Star
Hotel Guest Rating: 8.5/10
64 Border Way
West Springfield, MA 01089

Hotel Guest Rating for Residence Inn West Springfield in West Springfield

# 2 of 11 hotels in West Springfield
Based on 76 reviews from guests who stayed at the
Residence Inn West Springfield
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 9.3.0
9.3
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Hotel Guest Reviews of the Residence Inn West Springfield

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Verified Hotel Guest from Cohasset, MA
June 13, 2017
Family Traveling with Teens
8.0
Suite rooms and cleanliness
Took awhile to chrck in because no one was at the desk
Family Traveling with Young Children
Konrad from Elmhurst, NY
May 31, 2017
Family Traveling with Young Children
6.0
Price
Old furniture
Family Traveling with Young Children
Verified Hotel Guest from Shelton, CT
May 30, 2017
Family Traveling with Young Children
2.0
Breakfast was on time and available. Kitchen was furnished well.
Rug in the living area was soaking wet. Front desk was very apologetic and moved us to a room next door. Did not find out until late that the fold out bed was broken. "Queen" bed in suite was closer to full size. Not a good experience.
Solo Traveler
Zach from Chicago, IL
May 24, 2017
Solo Traveler
10.0
Excellent stay. Comfortable bed. Clean room with good furnishings. Helpful staff. Good breakfast. Very convenient location.
Bathrooms could use updating, but they weren't too bad.
Group Traveler
Verified Hotel Guest from Enfield, CT
December 19, 2016
Group Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Bristol, CT
June 22, 2016
Couple
8.0
The room was great. Spacious and fully decked out.
Business Traveler
Verified Hotel Guest from Freeville, NY
April 19, 2016
Business Traveler
10.0
Clean and comfortable.
Signage hard to see from road at night since it is set back. Would make note of landmarks to look for. I was not familiar with area.
Business Traveler
Verified Hotel Guest from Natick, MA
February 28, 2016
Business Traveler
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Cambridge, MA
February 2, 2016
Couple
8.0
Spacious rooms.
Senior Travelers
Theresa from Westport, MA
January 19, 2016
Senior Travelers
10.0

This guest did not leave comments about this hotel.

Reviews of Residence Inn West Springfield
(1 - 10 of 10 reviews)
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