Clarion Hotel & Aqua Lagoon Waterpark

Clarion Hotel & Aqua Lagoon Waterpark

Clarion Hotel & Aqua Lagoon Waterpark Image
2 Star
Hotel Guest Rating: 5.2/10
1080 Riverdale Street
West Springfield, MA 01089

Hotel Guest Rating for Clarion Hotel & Aqua Lagoon Waterpark in West Springfield

# 9 of 11 hotels in West Springfield
Based on 54 reviews from guests who stayed at the
Clarion Hotel & Aqua Lagoon Waterpark
Overall Quality Score
user rating 5.2.0
5.2
Hotel Cleanliness
user rating 5.7.0
5.7
Hotel Staff
user rating 6.6.0
6.6
Location of Hotel
user rating 7.1.0
7.1
Hotel Dining
user rating 5.4.0
5.4
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Hotel Guest Reviews of the Clarion Hotel & Aqua Lagoon Waterpark

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Robert from Millsboro, DE
October 24, 2017
Couple
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Michele from Peru, NY
October 11, 2017
Family Traveling with Young Children
4.0
Price
It was dirty including the water park area, facility needs a lot of work. Not enough staff. We've stayed at a lot of choice hotels and this was by far the worst.
Couple
Verified Hotel Guest from Westwood, NJ
October 3, 2017
Couple
5.0
The pool
Bed size - to small specially for the rate we paid for.
Couple
Carol-Regina from Greenfield, MA
August 7, 2017
Couple
7.0
The staff and cleanliness
The water park closed at 8pm
Verified Hotel Guest from South Portland, ME
June 29, 2017
4.0
The location was adequate for our particular needs that night. While the price was reasonable, for the hotel quality, I would've been more satisfied paying $20 or $30 less.
There were places where the dirt or smell was questionable. For instance, under an outdoor trash can, it appeared that someone might have vomited.
Family Traveling with Young Children
Jessica from South Portland, ME
June 20, 2017
Family Traveling with Young Children
5.0
The tics that was in the bed
Sean from Providence, RI
June 6, 2017
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Beth from Augusta, ME
May 31, 2017
Family Traveling with Young Children
2.0
Leaving it
Didn't see when looking at this place that you have to pay $10.00 per person to use the pool daily. Not only that but it is only open 12-8 weekends and 4-8 week days - then the staff kick everyone out of the pool at 7:50?! Also fire alarm went off 445AM
Business Traveler
Stephanie from Springfield, MA
May 23, 2017
Business Traveler
1.0
Trip over molding off the wall as I entry room. remote missing, moldy smell nothing
as above especially had to paid to use pool
Business Traveler
Barbara from South Yarmouth, MA
May 15, 2017
Business Traveler
7.0

This guest did not leave comments about this hotel.

Reviews of Clarion Hotel & Aqua Lagoon Waterpark
(1 - 10 of 15 reviews)
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