InterContinental SAN JUAN

InterContinental SAN JUAN

InterContinental SAN JUAN Image
4 Star
Hotel Guest Rating: 8.1/10
5961 Isla Verde Avenue
Isla Verde, PR 00979

Hotel Guest Rating for InterContinental SAN JUAN in Carolina

# 4 of 26 hotels in Carolina
Based on 536 reviews from guests who stayed at the
InterContinental SAN JUAN
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the InterContinental SAN JUAN

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Kimberly from Philadelphia, PA
July 21, 2017
Group Traveler
1.0
I did not like the hotel itself. I liked the beach.
I did not like that you had to pay for EVERYTHING. I also didn't like that if you're an IHG member, it meant absolutely nothing. The hotel had water leaks all over the place. They should have floors for families with quiet hours.
Group Traveler
Verified Hotel Guest from Columbus, OH
June 28, 2017
Group Traveler
10.0
Amazing very Amazing
nothing bad to say simply Amazing
Group Traveler
Verified Hotel Guest from Baltimore, MD
June 24, 2017
Group Traveler
9.0
Great location, on the beach, near the airport, but this is not San Juan, so it's a little out of things. Everyone was helpful and great, and anytime we asked for something we got it right away.
The place could use updating, but nothing too terrible. It was clean and nice. They nickel and dime you for everything, like if you touch anything from the mini bar they charge you for it, but they'll remove the charges. We asked for a separate fridge.
Group Traveler
Edwin from Gurabo, Puerto Rico
June 17, 2017
Group Traveler
9.0
I liked the pool and cleanliness
No opinion
Group Traveler
Brian from Tampa, FL
June 14, 2017
Group Traveler
5.0
The hotel itself was nice, great pool, great location, and beautiful beach.
The staff was terrible checking in. Not friendly. Lied numerous times to me about my reservation. Both managers I spoke with during the trip were very short with me and didn't help make my stay better. Very disappointed.
Group Traveler
Verified Hotel Guest from Vero Beach, FL
May 6, 2017
Group Traveler
10.0
Great location. Convenient for all my plans. Staff is well trained in customer service and experience.
Group Traveler
Amal from Orlando, FL
May 2, 2017
Group Traveler
10.0
The location and the amenities
Nope, it was perfectly
Group Traveler
Shanna from San Diego, CA
April 6, 2017
Group Traveler
10.0
There wasn't anything I didn't like
Group Traveler
Verified Hotel Guest from Madison, WI
March 25, 2017
Group Traveler
10.0

This guest did not leave comments about this hotel.

Group Traveler
Wenjie from Flushing, NY
February 2, 2017
Group Traveler
10.0

This guest did not leave comments about this hotel.

Reviews of InterContinental SAN JUAN
(1 - 10 of 16 group traveler reviews)
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