InterContinental SAN JUAN

InterContinental SAN JUAN

InterContinental SAN JUAN Image
4 Star
Hotel Guest Rating: 8.1/10
5961 Isla Verde Avenue
Isla Verde, PR 00979

Hotel Guest Rating for InterContinental SAN JUAN in Carolina

# 4 of 26 hotels in Carolina
Based on 539 reviews from guests who stayed at the
InterContinental SAN JUAN
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the InterContinental SAN JUAN

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Edwin from Reno, NV
October 1, 2017
Couple
10.0
It was a perfect last minute choice when Hurricane Irma caused a flight cancellation and we booked here. They handled the storm perfectly. I advised the General Manager Is spend a Category 5 with them anytime because of the care and concern for safety.
For what we needed, it was perfect.
Couple
Joann from Norwalk, CT
September 23, 2017
Couple
10.0
The staff at this hotel were amazing!! Warm friendly and so helpful. I hope they did not have a ton of damage from staff!! Breaks our hearts to know about the damage most of PR is going through now. I would highly recommend!!
Couple
Evelyn from Guaynabo, Puerto Rico
September 17, 2017
Couple
6.0
Location
Rooms can be more modern and the furniture
Couple
Verified Hotel Guest from Bradenton, FL
September 5, 2017
Couple
3.0
Location is fantastic, beach service is top notch. The beach is beautiful and has plenty of activities to spend the day.
The bathroom was terrible. The toilet bowl continually drained water and it had yellow stains all over. The roof was leaking water and dripped onto the counter, clothes, floor and electrical outlet. Bathtub floor kept caving where you stood
Couple
Robbie from Midland, TX
September 1, 2017
Couple
10.0
The hotel is a beautiful building, modern and nicely furnished.
Couple
Verified Hotel Guest from Atlanta, GA
August 30, 2017
Couple
6.0
The pool area was amazing as was access to the beach. staff was pretty responsive. Location is great.
our towels had stains on them, including a lipstick stain on the hand towel when we first got there. The rooms are in serious needs of updates as they are outdated and the bathtub had rust stains and the grout had mildew.
Couple
Anthony from Canóvanas, Puerto Rico
August 25, 2017
Couple
6.0
The location, the pool, and beach.
We swap rooms three times. The first room was not clean at all, and the second room had a strong smell that it was impossible to stay there. They need to better the cleaning room service.
Couple
Acisclo from Bayamon, PR
August 3, 2017
Couple
9.0
Area and tue luxury
Little humidity in the room
Couple
Verified Hotel Guest from Caguas, Puerto Rico
July 18, 2017
Couple
10.0
Very nice pool with a bar in it, acces to the beach right next to the pool, music at night at the lobby and very nice and helpful staff.
No.
Couple
Priscilla from Palmer, PR
July 13, 2017
Couple
10.0
Caring peoplr
They kept changing the door card
Reviews of InterContinental SAN JUAN
(1 - 10 of 47 traveling as couple reviews)
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