InterContinental SAN JUAN

InterContinental SAN JUAN

InterContinental SAN JUAN Image
4 Star
Hotel Guest Rating: 8.1/10
5961 Isla Verde Avenue
Isla Verde, PR 00979

Hotel Guest Rating for InterContinental SAN JUAN in Carolina

# 4 of 26 hotels in Carolina
Based on 539 reviews from guests who stayed at the
InterContinental SAN JUAN
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the InterContinental SAN JUAN

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Edwin from Reno, NV
October 1, 2017
Couple
10.0
It was a perfect last minute choice when Hurricane Irma caused a flight cancellation and we booked here. They handled the storm perfectly. I advised the General Manager Is spend a Category 5 with them anytime because of the care and concern for safety.
For what we needed, it was perfect.
Couple
Joann from Norwalk, CT
September 23, 2017
Couple
10.0
The staff at this hotel were amazing!! Warm friendly and so helpful. I hope they did not have a ton of damage from staff!! Breaks our hearts to know about the damage most of PR is going through now. I would highly recommend!!
Tomas from Philadelphia, PA
September 19, 2017
6.0
Everything including the staff the where great
Hiding fee's!
Couple
Evelyn from Guaynabo, Puerto Rico
September 17, 2017
Couple
6.0
Location
Rooms can be more modern and the furniture
Couple
Verified Hotel Guest from Bradenton, FL
September 5, 2017
Couple
3.0
Location is fantastic, beach service is top notch. The beach is beautiful and has plenty of activities to spend the day.
The bathroom was terrible. The toilet bowl continually drained water and it had yellow stains all over. The roof was leaking water and dripped onto the counter, clothes, floor and electrical outlet. Bathtub floor kept caving where you stood
Solo Traveler
Verified Hotel Guest from Conroe, TX
September 1, 2017
Solo Traveler
9.0

This guest did not leave comments about this hotel.

Couple
Robbie from Midland, TX
September 1, 2017
Couple
10.0
The hotel is a beautiful building, modern and nicely furnished.
Solo Traveler
Verified Hotel Guest from Conroe, TX
August 31, 2017
Solo Traveler
8.0
The beach view, the location. It's just 7 minutes to the airport, and many restaurant and a cvs close by. Staff was very friendly.
After paying the hotel rate, they still charge you another hotel fee. Self parking is $20, and valet $25.
Couple
Verified Hotel Guest from Atlanta, GA
August 30, 2017
Couple
6.0
The pool area was amazing as was access to the beach. staff was pretty responsive. Location is great.
our towels had stains on them, including a lipstick stain on the hand towel when we first got there. The rooms are in serious needs of updates as they are outdated and the bathtub had rust stains and the grout had mildew.
Solo Traveler
Verified Hotel Guest from Pittsburgh, PA
August 29, 2017
Solo Traveler
10.0

This guest did not leave comments about this hotel.

Reviews of InterContinental SAN JUAN
(1 - 10 of 114 reviews)
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