Pheasant Run Resort

Pheasant Run Resort

Pheasant Run Resort Image
3 Star
Hotel Guest Rating: 7.0/10
4051 East Main Street
Saint Charles, IL 60174

Hotel Guest Rating for Pheasant Run Resort in Saint Charles

# 6 of 8 hotels in Saint Charles
Based on 245 reviews from guests who stayed at the
Pheasant Run Resort
Overall Quality Score
user rating 7.0.0
7.0
Hotel Cleanliness
user rating 7.0.0
7.0
Hotel Staff
user rating 7.6.0
7.6
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the Pheasant Run Resort

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Scott from Manchester, NH
October 25, 2017
Couple
2.0
Location, golf (don't golf), swimming pool options (didn't swim)
Horrible experience. Room was extremely outdated (tube TV!!!!), permanent stains on carpet and furniture, mattress was visibly sunken in, bathroom floor had a constant puddling of water, noticeably odd stench in the hallway and lobby. Not a 3 star!!!
Couple
Verified Hotel Guest from Valparaiso, IN
October 24, 2017
Couple
6.0
Location was great
Very dated and disjointed. Also did not appreciate extra resort fee.
Business Traveler
Verified Hotel Guest from Madison, WI
October 19, 2017
Business Traveler
7.0
First room was not "clean", disturbing smell. Was moved to a nearby room that didn't have that problem.
Business Traveler
Verified Hotel Guest from Missouri City, TX
October 18, 2017
Business Traveler
5.0
Flies and bugs in 3 separate rooms
Couple
Lynne from Thornton, CO
September 27, 2017
Couple
8.0
Convenient breakfast option. Location. Lovely grounds and facilities. Large room with mini refrigerator.
The tap water smells and tastes AWFUL (strong sulfur); they provide two small complimentary bottles of water a day. The king size bed was comfortable but the fitted sheet was too small for it and kept coming loose; the pillows were small and hard.
Business Traveler
Bruce from Nahant, MA
September 23, 2017
Business Traveler
10.0

This guest did not leave comments about this hotel.

Couple
Joanie from West Branch, IA
September 19, 2017
Couple
5.0
I did not appreciate that we had to pay a extra $15 per night that was not expected. It was a extra resort fee that covered pool ( it was drained and we couldn't even use it) internet and other stupid fees that we didn't use. U need to tell about fees!
Couple
Tiffany from Sycamore, IL
September 7, 2017
Couple
2.0
Location
Well we arrived to find out that the outdoor pool was closed as well as everything else they offer. So we said ok we can make it a relaxing movie channels watching day. Nope couldn't do that Cuz that wasn't working either.
Couple
Priscilla from Bloomingdale, IL
September 3, 2017
Couple
8.0

This guest did not leave comments about this hotel.

Group Traveler
Tony from Odell, IL
September 1, 2017
Group Traveler
10.0
Nice clean hotel lots of restaurants in the area.
Reviews of Pheasant Run Resort
(1 - 10 of 79 reviews)
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