Capital Inn New Cumberland

Capital Inn New Cumberland

Capital Inn New Cumberland Image
3 Star
Hotel Guest Rating: 5.3/10
175 Beacon Hill Boulevard
New Cumberland, PA 17070

Hotel Guest Rating for Capital Inn New Cumberland in New Cumberland

# 4 of 9 hotels in New Cumberland
Based on 78 reviews from guests who stayed at the
Capital Inn New Cumberland
Overall Quality Score
user rating 5.3.0
5.3
Hotel Cleanliness
user rating 5.4.0
5.4
Hotel Staff
user rating 6.0.0
6.0
Location of Hotel
user rating 6.9.0
6.9
Hotel Dining
user rating 4.7.0
4.7
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Hotel Guest Reviews of the Capital Inn New Cumberland

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Norwalk, CT
November 5, 2017
Family Traveling with Young Children
1.0
Bathroom was dirty. Carpet was not vacuumed there was hair all over the sink and microwave was disgusting.
Damon from Norwalk, CT
October 14, 2017
8.0
It was pleasant
Couple
Verified Hotel Guest from Rush, NY
October 10, 2017
Couple
8.0
great bed and pillows. easy access from highway.
Solo Traveler
Verified Hotel Guest from Ephrata, PA
August 7, 2017
Solo Traveler
3.0
Two different Hotel employees attempted to let themselves into my room after I had already checked in.
Couple
Alicia from Johnstown, PA
June 27, 2017
Couple
3.0
The pool was nice.
The cleanliness. It's a motel. The common areas are very run down.
Senior Travelers
Kathleen from Sunnyvale, CA
November 4, 2016
Senior Travelers
8.0
Decent breakfast; good wifi, adequate space
Luggage carts need repair. The person who checked us in at night who we think was the owner was almost snarly, hardly spoke, never said thank you or welcome or anything. He should not be a front desk person.
Solo Traveler
Earl from Pocono Summit, PA
August 18, 2016
Solo Traveler
2.0
just the location
Stayed at this hotel on a previous occasion and the hotel was not up to my standards. There were stained carpets and the White Sheets were stained. I had to have staff change the sheets.
Verified Hotel Guest from Southampton, NJ
July 18, 2016
9.0
close to food and turnpike
Business Traveler
Verified Hotel Guest from Warminster, PA
July 9, 2016
Business Traveler
4.0
The rooms are small. electric outlets were old worn and the plugs fell out. shower curtain would not stay in place. should not be considered a two star hotel maybe a one
Family Traveling with Teens
James from Charlotte, NC
June 26, 2016
Family Traveling with Teens
8.0
It was ok for a 1 or 2 night stay. Pool looked clean. Personnel was friendly.
It seemed to me like the Management there was probably satisfied with the hotel the way it is. Although it wasn't terrible, it could use some updating and TLC. I wasn't crazy about the entire lobby and front desk area having such a strong smell of curry
Reviews of Capital Inn New Cumberland
(1 - 10 of 13 reviews)
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