Extended Stay America - Houston - Sugar Land

Extended Stay America - Houston - Sugar Land

Extended Stay America - Houston - Sugar Land Image
2 Star
Hotel Guest Rating: 7.1/10
13420 Southwest Freeway
Sugar Land, TX 77478

Hotel Guest Rating for Extended Stay America - Houston - Sugar Land in Sugar Land

# 8 of 8 hotels in Sugar Land
Based on 143 reviews from guests who stayed at the
Extended Stay America - Houston - Sugar Land
Overall Quality Score
user rating 7.1.0
7.1
Hotel Cleanliness
user rating 7.1.0
7.1
Hotel Staff
user rating 7.5.0
7.5
Location of Hotel
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Extended Stay America - Houston - Sugar Land

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Don from Albertville, AL
December 9, 2017
7.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Boise, ID
December 2, 2017
Business Traveler
3.0
I had a bed to sleep on
the motel said they offer breakfast when we came down they had coffee and a few breakfast bars. I asked and was told they were out of breakfast until further notice. the kitchenette in my room had crumbs and looked like it hadn't been cleaned well
Thomas from Carrollton, TX
November 28, 2017
10.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Karen from Plano, TX
November 27, 2017
Family Traveling with Teens
8.0
Its Location. It is almost a one-bedroom apartment. We loved the kitchen with full size refrigerator and microwave oven. They also supplied some essential cookwares and flatware which is very useful during the Thanksgiving holidays.
Breakfast is only coffee bar.
Family Traveling with Young Children
Britt from Carthage, TX
November 15, 2017
Family Traveling with Young Children
6.0
Price
Not enough things in the room
Family Traveling with Young Children
Verified Hotel Guest from Victoria, TX
November 14, 2017
Family Traveling with Young Children
2.0
Location
None of the vending machines were stocked We had to go out at 1030pm in Houston just to get a drink Bathtub and shower had hair in it. Beds were hard Front desk girl was unapologetic regarding inconvenience
Senior Travelers
Patricia from Sugar Land, TX
November 9, 2017
Senior Travelers
9.0
Space
Family Traveling with Young Children
Michelle from Houston, TX
November 3, 2017
Family Traveling with Young Children
8.0
Spacious room
The smell in the room.
Couple
Verified Hotel Guest from Baytown, TX
October 31, 2017
Couple
1.0
It was very dirty, no mirrors in the room whatsoever not even the bathroom, the a/c didn’t work unless turned down incredibly low and then froze the room. Worst hotel experience ever. ESPECIALLY considering the price we paid for the room!!!!
Solo Traveler
John from Brookshire, TX
October 30, 2017
Solo Traveler
7.0
Price was reasonable, the room was spacious and comfortable, the clerk at the front desk was helpful. Overall a good experience and I would book again.
This was my first extended stay room. I was surprised that the rooms didn't have a small coffee maker, which as a coffee drinker is a major plus for me. The TV remote control was missing, but the clerk promised to replace it. Breakfast was very meager.
Reviews of Extended Stay America - Houston - Sugar Land
(1 - 10 of 131 reviews)
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