Hilton Garden Inn New York/Staten Island

Hilton Garden Inn New York/Staten Island

Hilton Garden Inn New York/Staten Island Image
3 Star
Hotel Guest Rating: 8.2/10
1100 South Avenue
Staten Island, NY 10314

Hotel Guest Rating for Hilton Garden Inn New York/Staten Island in Staten Island

# 2 of 10 hotels in Staten Island
Based on 103 reviews from guests who stayed at the
Hilton Garden Inn New York/Staten Island
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 9.2.0
9.2
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Hotel Guest Reviews of the Hilton Garden Inn New York/Staten Island

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Bridgeport, CT
October 4, 2017
Couple
1.0
The lobby and restaurant
The bathroom was not cleaned properly Room was outdated
Family Traveling with Teens
Mark from Rochester, NY
August 13, 2017
Family Traveling with Teens
10.0
They answered every question we had for them thoroughly and were most accomodating for me and my family
the prices at the snack bar could have been a little cheaper, but the stay at your hotel was well worth it
Couple
Verified Hotel Guest from Deland, FL
August 6, 2017
Couple
10.0
Friendly and efficient staff, attractive surroundings, spacious rooms.
Sounds crazy, but the pillows are entirely too soft. I need height and these just don't cut it.
Business Traveler
Verified Hotel Guest from Bronx, NY
May 17, 2017
Business Traveler
10.0
Everything
No complaints
Couple
Verified Hotel Guest from Staten Island, NY
May 8, 2017
Couple
10.0
The hotel had a great environment (definitely for families). There's a restaurant in the lobby which made dining very easy. Staff was very accommodating. Room was perfect size and clean.
Only thing that I did not like was the quality of the pillows (they sunk in way to deep way too quickly)
Couple
Michael from Woburn, MA
May 7, 2017
Couple
10.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from Suffolk, VA
April 13, 2017
Family Traveling with Teens
5.0
The location in proximity to the Staten Island Ferry
Original room reeked of smoke. Visible water damage in the bathroom ceiling. Shuttle driver drove like he was running from the police.
Group Traveler
Hana from Westlake, OH
April 11, 2017
Group Traveler
5.0
They gave me a room that was very small with one bed
No
Couple
Leo from Pembroke Pines, FL
April 9, 2017
Couple
10.0
Overall cleanliness, comfort and convenient location.
Business Traveler
Pete from Prescott, AZ
April 8, 2017
Business Traveler
3.0
Comfortable beds. Lorenzo's attached was a wonderful restaurant.
Worn, dusty, dated. Awful buzzing noise in elevators. Pool didn't open until after 5 with no explanation as to why nor were there hours posted. No hot tub as advertised. Fire alarm drills without any advance notice. Small television in room.
Reviews of Hilton Garden Inn New York/Staten Island
(1 - 10 of 29 reviews)
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