Days Inn Rochester Thruway / Henrietta

Days Inn Rochester Thruway / Henrietta

Days Inn Rochester Thruway / Henrietta Image
1 Star
Hotel Guest Rating: 4.7/10
4853 West Henrietta Road
Rochester, NY 14467

Hotel Guest Rating for Days Inn Rochester Thruway / Henrietta in West Henrietta

# 3 of 3 hotels in West Henrietta
Based on 287 reviews from guests who stayed at the
Days Inn Rochester Thruway / Henrietta
Overall Quality Score
user rating 4.7.0
4.7
Hotel Cleanliness
user rating 4.6.0
4.6
Hotel Staff
user rating 6.0.0
6.0
Location of Hotel
user rating 6.7.0
6.7
Hotel Dining
user rating 5.6.0
5.6
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Hotel Guest Reviews of the Days Inn Rochester Thruway / Henrietta

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Verified Hotel Guest from Norwalk, CT
December 13, 2017
8.0

This guest did not leave comments about this hotel.

Verified Hotel Guest from Ottawa, Canada
November 21, 2017
4.0
The price was decent.
Cleanliness was poor. Bathroom counters were not properly wiped.The grout in bathroom was stained or dirty. Even the tv remote stand was filthy.
Couple
Donna from Conesus, NY
October 31, 2017
Couple
10.0
close to Casino. Beautiful ride with the leaves changing Staff wonderful room wasn't ready but we waited 20 minuets not bad Hubby grabbed a coffe I hooked up to free wifi
Couple
William from Gettysburg, PA
October 17, 2017
Couple
3.0
Proximity to RIT was great.
Phone in room didn't work. Hair dryer in room didn't work. When we asked for a replacement, it was replaced with another hair dryer that didn't work!!! Grounds were littered with trash.
Solo Traveler
Joey from Rochester, NY
October 11, 2017
Solo Traveler
7.0

This guest did not leave comments about this hotel.

Group Traveler
Gail from Toronto, Canada
September 1, 2017
Group Traveler
1.0
The soap bars, clean sheets and the hot water pressure were the best items in our room. The breakfast server was very efficient and friendly but the food was all carbs.
The first impression is of a bankruptcy waiting to happen, multiple pot holes,weed gardens.,The room; musty,no security lock,worn&ripped carpet,chipped paint,holes in wall,ancient blankets ,The bathroom door stuck, short toilet, mold,ripped chair,no phon
Family Traveling with Young Children
Verified Hotel Guest from Dundalk, MD
August 23, 2017
Family Traveling with Young Children
2.0
Nothing at all. Worst experience of my life.
The smoking rooms were unbearable and the non-smoking smelt like mold. Roaches everywhere. Toilet didn't flush till you held it a certain way. The water in the sink while brushing was not going down. We had to cut our stay from a week to 2 days. That bad.
Verified Hotel Guest from Rochester, NY
August 21, 2017
1.0
Checking out after only 4 hours
Bathroom was gross, mold in grout, caulk peeling, shower leaked all over floor. Empty Kleenex box on vanity. Carpet sticky. Clothes rod all rusty. Coffee maker smelled like urine.
Solo Traveler
Verified Hotel Guest from Altoona, PA
August 14, 2017
Solo Traveler
3.0
Its location was easily accessible to and from Rochester, and easy to find. The staff I encountered were personable. The complimentary breakfast was satisfactory. The free internet worked.
The room itself (Room 315) was terrible. The carpet was wet and mildewed, and mildew odor was strong in the room. The room looked unclean, and a dried-up make-up kit sat on top of the bed headboard. The hair dryer didn't work. The door was tough to open.
Couple
Verified Hotel Guest from Wooster, OH
August 12, 2017
Couple
2.0
close to the thruway and super cheap
extremely gross. the room was moldy and muggy. for pretty minimal effort, the room could have been reasonably clean for a low price. here the low price just means a disgusting room
Reviews of Days Inn Rochester Thruway / Henrietta
(1 - 10 of 75 reviews)
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