Valentin Imperial Riviera Maya-All Inclusive-Adults Only

Valentin Imperial Riviera Maya-All Inclusive-Adults Only

Valentin Imperial Riviera Maya-All Inclusive-Adults Only Image
4 and 1/2 Star
Hotel Guest Rating: 8.6/10
Carretera Federal 307 Chetumal Puerto Juarez Km 311 500
Playa Del Carmen Solidaridad 77710

Hotel Guest Rating for Valentin Imperial Riviera Maya-All Inclusive-Adults Only in Riviera Maya

# 3 of 356 hotels in Riviera Maya
Based on 34 reviews from guests who stayed at the
Valentin Imperial Riviera Maya-All Inclusive-Adults Only
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the Valentin Imperial Riviera Maya-All Inclusive-Adults Only

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Schaumburg, IL
December 20, 2017
Group Traveler
3.0
The resort is beautiful. The staff is super friendly and very accommodating. The restaurants offer a nice variety. However, read the next part of my review. Quite a bit not to like though.
All 6 of us who traveled together never left the resort and came down with travelers sickness. Never had this B4. The Air conditioning is bad. If you like being be very warm at night, you'll have no prob. Very regimented meal times forget about snacks
Couple
Breiana from Azle, TX
September 18, 2017
Couple
10.0
The atmosphere was amazing. The smiling faces were amazing.
The food was just average. We got tired of the same thing after 8 days.
Solo Traveler
Bridget from Mesquite, TN
August 10, 2017
Solo Traveler
10.0
The room was amazing
Only the bugs
Couple
Christina from Lynnwood, WA
July 25, 2017
Couple
10.0
attentiveness of all staff
no
Couple
Verified Hotel Guest from Cambridge, MA
June 19, 2017
Couple
9.0
Service was unbelievable. Anything you needed help with, from cleaning to local tour suggestions was handled promptly and well done.
The beaches were always closed at 8 PM, due to the protected sea turtle nesting grounds nearby, but I was told this was only a seasonal event. Food was great, but not phenomenal, there's better local food in the nearby town of Playa del Carmen.
Couple
Chris from Harleysville, PA
April 29, 2017
Couple
7.0
Hotel was spacious, well maintained, and staff were courteous. Dinners were exceptional, beach and water were perfect.
Unless you get to the beach or pool early, you won't be able to get a chair. People go out and reserve them with towels even though the resort says it's against policy.
Couple
Verified Hotel Guest from Charleston, WV
March 23, 2017
Couple
9.0
Friendliness of the staff. , the concierge in Bldg 2 was great, as were and on the activities staff and in the Terra y Mar restaurant.
The light shades in La Marche restaurant are covered in bird droppings. I appreciate the difficulty in keeping birds out of an open air restaurant, but it is not appropriate for them to be that dirty and unsanitary in a dining room setting.
Couple
Steve from Aurora, CO
January 8, 2017
Couple
6.0
The grounds around the complex were beautiful
The bldgs. were very run down the room needed a lot of work the room had numerous stains furniture broken and ants!! The first room we got had bad smell and mold and they moved us to another room The staff didn't seem to care
Couple
Verified Hotel Guest from Pittsgrove, NJ
November 12, 2016
Couple
10.0
The Go team organized a ton of great activities. Rooms were clean and spacious. Food was good. The other hotel guests were fun and respectful.
Couple
Ernesto from Fort Worth, TX
October 10, 2016
Couple
10.0
Customer service
Reviews of Valentin Imperial Riviera Maya-All Inclusive-Adults Only
(1 - 10 of 21 reviews)
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