Best Western The Cromwell

Best Western The Cromwell

Best Western The Cromwell Image
3 Star
Hotel Guest Rating: 7.0/10
110-112 Cromwell Road
London SW7 4ES

Hotel Guest Rating for Best Western The Cromwell in London

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Based on 80 reviews from guests who stayed at the
Best Western The Cromwell
Overall Quality Score
user rating 7.0.0
7.0
Hotel Cleanliness
user rating 7.7.0
7.7
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 9.1.0
9.1
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Hotel Guest Reviews of the Best Western The Cromwell

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Frank from Beckley, WV
September 8, 2017
Couple
6.0
Location
Very small room. Smelled like smoke when A/C was on at night.
Michael from Huntington Beach, CA
August 29, 2017
3.0
I liked the location.
The staff were not very welcoming. Our room had items that Did not work. The people at the desk in the morning were not very friendly. The night shift people were better. The Hotel visually outside was great. But once you journey into the hallways ehhh..
Family Traveling with Young Children
Verified Hotel Guest from Mumbai, India
July 1, 2017
Family Traveling with Young Children
5.0
Location
Rooms were very small.
Group Traveler
Michele from El Cajon, CA
May 14, 2017
Group Traveler
8.0
Location was great, right across from the Tube station.
This was booked as a 4 star hotel! This was not a 4 Star hotel maybe a 3 or 3.5. Overall a good stay but not what I expected!
Couple
Darlene from North Chesterfield, VA
April 22, 2017
Couple
10.0
perfect location on underground and near museums
tiny room, hard to figure out that 800's are in the basement
Couple
Verified Hotel Guest from Tolleson, AZ
April 13, 2017
Couple
5.0
The shower was cool and heated towel rack.
I could hear everyone's conversations in our room and the hallway as they walked by, made me feel like I had to whisper to keep ours private. There was lint in the sheets. The rooms are small. I didn't like being asked to add breakfast charges everyday...
Group Traveler
Verified Hotel Guest from Island Lake, IL
April 1, 2017
Group Traveler
3.0
Location was great. Near the tube and many of the city's museums
Given the "exceptional"room which accommodated 3people at $40-50.00/night up charge to find out we didn't really have that type of room as they were out of them. So regular room at a higher price. Our friends had the correct room so it was hard to deny.
Couple
Genevieve from Randolph, MA
February 22, 2017
Couple
3.0
The location is the best thing going for this hotel. It is in the heart of central London and in very close approximation to two grocery stores, shopping, great food, the bus lines and the underground.
The staff was sub-par in attitude and courtesy. The rooms are incredibly small. They initially placed us in a closet, stating that it was the best room available. They grudgingly accommodated us, when we asked to see other rooms. We "found" a better one.
Couple
Tim from Nashville, TN
January 27, 2017
Couple
7.0
Location was good and located close to underground transportation.
Size of the room was extremely small. No wash cloths. Amenities were at a minimum and one lift was down the entire stay. My wife burned herself on the hot towel rack because the bathroom was so small.
Business Traveler
Kimberly from Somerset, KY
January 14, 2017
Business Traveler
10.0
It was a lovely hotel. The staff was extraordinarily kind! I would stay there again and recommend it to anyone because of its fabulous location, great price, and excellent staff.
Reviews of Best Western The Cromwell
(1 - 10 of 45 reviews)
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