Best Western Irazu Hotel And Casino

Best Western Irazu Hotel And Casino

Best Western Irazu Hotel And Casino Image
3 and 1/2 Star
Hotel Guest Rating: 7.6/10
Km 3 Autopista General Canas
San Jose 20000
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Hotel Guest Rating for Best Western Irazu Hotel And Casino in San Jose

# 9 of 156 hotels in San Jose
Based on 11 reviews from guests who stayed at the
Best Western Irazu Hotel And Casino
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 7.2.0
7.2
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 4.5.0
4.5
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Hotel Guest Reviews of the Best Western Irazu Hotel And Casino

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Tim from Princeton, Canada
May 20, 2017
10.0

This guest did not leave comments about this hotel.

Verified Hotel Guest from Cape Coral, FL
June 6, 2016
6.0
Location
We had to be moved because one of the beds smelled liked urine... There were many complaints to the staff about the rooms while we were checking in.. The casino is small no craps table....
Colin from Norwalk, CT
February 13, 2016
4.0
Typical Latin American business type hotel.
Not going back until they fix/upgrad internet. Works in lobby only. Not good for business. I have stayed 10 nights over3 trips, internet worsening. Staff acted completely indifferent. Spoke to several. Fix Internet, I will return.
Business Traveler
Verified Hotel Guest from Centennial, CO
January 31, 2016
Business Traveler
5.0
24-hour Denny's next door. Biz trip, short stay in country of 33 hours, arrived at midnight, so that helps. been there before, so didn't have to learn anything new.
short of desk staff, and they are slow as 3-legged donkeys. primitive check in. no bottled water in a very undersupplied commissary next to desk. they don't care. tons of taxis except when you need them (early evening to go eat.). no way to call them
Business Traveler
Colin from Centennial, CO
November 26, 2015
Business Traveler
9.0
Easy, no Tourista from the water, always hot water, towels and linens good quality, FREE internet worked well, cheap, the next door Denny's brought me dessert every night while I was working up until midnight (24-hour room service is fantastic for biz.
no decent restaurants within walking distance, The hotel restaurant was good, and Denny's is Denny's, but it was a bit isolated. Would have helped to have a concierge, especially speaking English. I will stay there again.
Group Traveler
Verified Hotel Guest from Fort Lauderdale, FL
September 30, 2015
Group Traveler
10.0
The Service provided by the staff!
Couple
Timothy from The Dalles, OR
February 11, 2014
Couple
7.0

Everything was good except when I asked for something from a bag that was stored, I did not tip. I was thinking I will tip when I get the bags an hour later. This was a mistake. When I did need my bags, the front counter had me wait for 20 minutes before they called for the bags. This was purposeful. When they did call, the bell hop was curt as he took me back to the storage room and pointed at the bags with no offer to help with them. I wanted help as my shoulder had recently been operated on and I wanted to tip, but was given no opportunity to do so. ...read more

Senior Travelers
Carol Pinnell from Ridgefield, WA
February 12, 2012
Senior Travelers
10.0
Outstanding service, free international calls, airport transfers, excellent room with balcony, free drinks happy hour.
Not crazy about the Denny's restaurant attached to hotel.
Group Traveler
Gerardo
July 8, 2008
Group Traveler
5.0
The personnel working at the hotel were very friendly.

Wonderful staff at the hotel. Didn't really stay long enough to assess properly.

Reviews of Best Western Irazu Hotel And Casino
(1 - 9 of 9 reviews)
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