Hotel Royal

Hotel Royal

Hotel Royal Image
3 and 1/2 Star
Hotel Guest Rating: 6.4/10
36 Newton Road
Novena 307964

Hotel Guest Rating for Hotel Royal in Singapore

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Based on 10 reviews from guests who stayed at the
Hotel Royal
Overall Quality Score
user rating 6.4.0
6.4
Hotel Cleanliness
user rating 5.9.0
5.9
Hotel Staff
user rating 4.9.0
4.9
Location of Hotel
user rating 7.7.0
7.7
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Hotel Guest Reviews of the Hotel Royal

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Chae from Anyang-Si, Republic Of Korea
February 13, 2017
Group Traveler
7.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Seoul, Republic Of Korea
December 21, 2016
Family Traveling with Young Children
5.0
Located in safe area and moderate price
Wasn't so clean enough, though well maintained. not so kind staff, who couldn't speak English well.
Group Traveler
Verified Hotel Guest from Stockbridge, GA
June 15, 2016
Group Traveler
7.0
Helpful staff in reception area.Accessible transportation.Water features outside and in lobby.
Cleanliness of room was unacceptable.Clogged wash sink, mold growth on some areas of shower tiles, inoperable safe,dusty corners in the closets. Cost of breakfast was too high for the quality/variety of buffet offered.Meals much cheaper nearby.
Group Traveler
Verified Hotel Guest from Hobe Sound, FL
June 12, 2016
Group Traveler
6.0
The location and staff were great. I expected more of the hotel in terms of its name. I think renovations and upgrades are necessary in terms of the hotel plumbing and bathroom facilities. Also, hotel rugs need to be shampooed to remove odor or replaced.
Yes, there should be free wifi and continental breakfast. I think $22 per person for breakfast is too much. Also, lobby needs a facelift. I'm not being too critical. Realistically, I strongly feel you should consider my input for improvement to impress.
Family Traveling with Young Children
Yaling from New Taipei City, Taiwan
April 21, 2016
Family Traveling with Young Children
6.0
Clean, location is good ,there is a bus stop in front of the hotel, the price is reasonable .
the procedure of check in /check out takes too much time. the staff can not find my booking record and let me just wait and wait...
Family Traveling with Young Children
Verified Hotel Guest from Pine City, NY
December 7, 2015
Family Traveling with Young Children
7.0
5 minute walk to Novena MRT and Novena Square Shopping Center. Family Room had a Queen bed and a single bed...Somewhat rare to find a room that sleeps 3 in Singapore. Very large rooms for Singapore. Large window.
Room smelled musty. Beds are very low to floor. WIFI allowed only 2 units to connect. Breakfast not free & if you want it, it's S$25.00 per person!
Family Traveling with Young Children
Verified Hotel Guest from Indialantic, FL
August 14, 2015
Family Traveling with Young Children
5.0
The room was big and spacious.
There was black mold all around the bathtub. The tub would not drain because it was plugged up with hair. The staff fixed the drain but did not disinfect the tub after cleaning out the gunk. They should learn about the amazing powers of bleach.
Couple
Verified Hotel Guest from Batu Feringgi, Malaysia
May 7, 2015
Couple
10.0
Service was excellent despite it being a busy holiday weekend. Convenient to transportation--bus stop in front of hotel (2 or 3 stops to Orchard Re) and an easy walk to MRT. Quiet area yet two sizeable malls with many restaurants near the MRT station.
Family Traveling with Teens
Verified Hotel Guest from Diamond Bar, CA
September 29, 2014
Family Traveling with Teens
5.0
Only best thing about this hotel is the location. Close to the downtown, 5 minutes walk to MRT station and close to the big food court.
The worst thing about this hotel is its staffs. Not helpful and mean. Check in process took 45 minutes for no reason. Breakfast is not included and $25/person extra if you want it. You may have to argue with front desk to get free wifi.

Room are spacious but it's dated. Definitely can use remodeling.

Family Traveling with Teens
Verified Hotel Guest from Oak Brook, IL
March 5, 2014
Family Traveling with Teens
6.0
Location. However its not walking distance to anything
Staff!! Awful- they picked up a fight about the family room insisting that my parents should pay extra for one more person. However, reservation clearly said it was for 3 people.
Reviews of Hotel Royal
(1 - 10 of 10 reviews)
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