Occidental Tucancun

Occidental Tucancun

Occidental Tucancun Image
3 and 1/2 Star
Hotel Guest Rating: 7.9/10
Boulevard Kukulkan Km 13.5 Lote 24 Zona Hotelera
Cancun
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Hotel Guest Rating for Occidental Tucancun in Cancun

# 21 of 201 hotels in Cancun
Based on 66 reviews from guests who stayed at the
Occidental Tucancun
Overall Quality Score
user rating 7.9.0
7.9
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 9.0.0
9.0
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Hotel Guest Reviews of the Occidental Tucancun

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Verified Hotel Guest from Bartlett, IL
August 3, 2017
Family Traveling with Teens
7.0
We stayed only 4 was a worth the price. Very clean and friendly. The food was decent. The Italian restaurant food and staff were fabulous.
No steaks or chops at this place. A lot of chicken & pork very thin. The Seafood restaurant was awful. Additional $21 for lobster. It was so hot even after entering your room it seems like air conditioning was sub par.
Family Traveling with Young Children
Verified Hotel Guest from Paris, TX
August 18, 2016
Family Traveling with Young Children
6.0
Location
The lagoon side view
Group Traveler
Kenneth from Monroe, LA
November 26, 2015
Group Traveler
10.0
Everything!!! Especially the staff
They were renovating the hotel, but did not ruin our trip
Group Traveler
Roberto from Miami, FL
September 29, 2015
Group Traveler
2.0
The hallways floor and the Italian restaurant were attractive as far as looks go, there is nothing else I can say. There were a few employees that would go a little farther to please you, but not most, including mngmt., all they had were excuses.
The food was the same every day, just moved around to different dining rooms and the quality was below mediocre. In the rooms the safe was so outdated that you had to rent a padlock from the front desk. No A/C in lobby due to remodeling w/out notice.
Family Traveling with Young Children
John from Dayton, NJ
May 23, 2015
Family Traveling with Young Children
10.0
4 restaurants to pick.Nightly entertainment.Free upgraded to balcony.Right across the Mall.Friendly staff except one in the front desk.Daily fill of the mini bar.
Need to purchase lock for the safe.Cleaning room late around 4 pm.
Couple
Jose from Raeford, NC
May 21, 2015
Couple
9.0
Excelente localización, las habitaciones muy cómodas y limpias, todo el personal muy atentos y amables la comida y bebidas excelente.
No WI-FI. Si necesitas Internet tienes que pagar $7.00 por 1hora y para completar es solo en el área del lobby la señal es mala. Esta el la única razón para no darle un 10
Couple
Donald from Spring City, TN
May 20, 2015
Couple
10.0
The only change I would have made was to pay extra and get an ocean front room.
The Buffet was not too good..
Couple
Anthony from Colmar, PA
April 23, 2015
Couple
10.0
The staff and the beds!
The food left a lot to be desired. Some of it was good, but most of it was mediocre.

The rooms were spacious and the beds super comfy! The pools were clean and the staff were more than helpful and friendly. Especially our breakfast waiter, and our bartender at the swim bar. They were so caring and personable!

Solo Traveler
Verified Hotel Guest from New York, NM
April 16, 2015
Solo Traveler
9.0
The staff was awesome and the location was perfect!
Couple
Philip from Happy Valley, OR
March 26, 2015
Couple
10.0
the staff was amazing and worked very hard to make this the most unforgettable vacation my wife and I have ever had! the food was excellent the beach was perfect. it felt like we were in paradise definitely plan to return!
a little but of noise from construction. but maintenance has to be performed.
Reviews of Occidental Tucancun
(1 - 10 of 10 reviews)
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