Riu Palace Las Americas - All Inclusive Adults Only

Riu Palace Las Americas - All Inclusive Adults Only

Riu Palace Las Americas - All Inclusive Adults Only Image
4 Star
Hotel Guest Rating: 8.7/10
Boulevard Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera
Cancun 77500

Hotel Guest Rating for Riu Palace Las Americas - All Inclusive Adults Only in Cancun

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Based on 60 reviews from guests who stayed at the
Riu Palace Las Americas - All Inclusive Adults Only
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Riu Palace Las Americas - All Inclusive Adults Only

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Jasmina from Las Vegas, NV
August 9, 2016
Family Traveling with Teens
10.0
Friendliness of the stuff,
no
Group Traveler
Verified Hotel Guest from Caguas, Puerto Rico
August 1, 2016
Group Traveler
6.0
The hotel is big, beautiful, clean and very well located, close to all the clubs and bars. The staff is very attentive and helpful. The food was ok.
The 1st day of my stay, while on the sidewalk in front of this hotel, I was a robbery victim threatened with assault rifles at 11pm! I went to police officers for help but they stole what was left and threatened to arrest me if I denounced them.
Couple
Crystal from Whittier, CA
July 4, 2016
Couple
7.0
The swimming pool and the beach. The room and the staff were really attentive
The food. Didn't taste good. The Japanese restaurant Sakura was horrible. We also got food poisoning.
Couple
Angela from Carrollton, TX
June 29, 2016
Couple
10.0
The food and staff were great.
The only complaint was the room was musty.
Group Traveler
Verified Hotel Guest from Vancouver, WA
April 11, 2016
Group Traveler
10.0
The hotel was beautiful and so was the beach that belonged to the hotel. We definitely liked the service the staff provided.
I did have a dark hair on the pillow when I just arrived, which threw me off a little. Also, we assumed the water would be replenished whenever we finished it, but we actually had to make calls to reception in order to replenish our water.
Couple
Verified Hotel Guest from Lowell, MA
April 11, 2016
Couple
8.0
It was close to everything. They changed our room with no extra charge.
No hot tub in the rooms. No privacy or romantic feel. Kids everywhere and felt like a family hotel. We were on our honeymoon so it would have been nice to feel more private and adult.
Family Traveling with Young Children
Carlos from Dallas, TX
March 12, 2016
Family Traveling with Young Children
9.0
Services and food
None
Couple
Jim from Hacienda Heights, CA
February 9, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Group Traveler
Verified Hotel Guest from Wyoming, MI
February 5, 2016
Group Traveler
10.0
Clean and great food.
No, everything was perfect.
Mark from Devon, PA
January 18, 2016
10.0
The staff could not do more for you. Loved the location being only 15-20 min from the airport. ALL the meals were outstanding. You felt very welcomed and attention to detail was evident throughout the hotel.
Having to leave. In answering the question below "What type of trip was this", there is not a response for us. My wife and I traveled with our two sons in their 20's.
Reviews of Riu Palace Las Americas - All Inclusive Adults Only
(1 - 10 of 14 reviews)
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