Best Western Plus Boston Hotel

Best Western Plus Boston Hotel

Best Western Plus Boston Hotel Image
2 and 1/2 Star
Hotel Guest Rating: 7.3/10
891 Massachusetts Avenue
Boston, MA 02118

Hotel Guest Rating for Best Western Plus Boston Hotel in Boston

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Based on 265 reviews from guests who stayed at the
Best Western Plus Boston Hotel
Overall Quality Score
user rating 7.3.0
7.3
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 5.9.0
5.9
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Best Western Plus Boston Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Providence, RI
October 2, 2017
Couple
1.0
Nothing
It was in the slums, the staff was rude and I couldn't get a refund. There were people shooting heroin next to the main entrance that was poorly lit and drug deals going on the other side of the building. A homeless man was passed out next to the door als
Business Traveler
Gregory from Webster, NY
October 2, 2017
Business Traveler
1.0
Drug dealers everywhere
Group Traveler
Abdullah from Kew Gardens, NY
September 19, 2017
Group Traveler
6.0
The size of the room and cleanliness
So many homeless around the area of this hotel which makes me feeling unsafe.
Couple
Tiffany from Olyphant, PA
September 6, 2017
Couple
9.0
The staff was helpful and the room was very clean. Breakfast was very good. The other reviews I've read for this hotel aren't fair. If you are traveling to a major city you should be prepared to see homeless people; it is an unfortunate reality of life.
Business Traveler
Michelina from Eastham, MA
August 5, 2017
Business Traveler
10.0
The staff and service is phenomenal the hotel itself is exquisite the complimentary breakfast and happy hour is something I've never seen in my life big thumbs up with a 10 star rating highly recommend this place to everybody who comes to The Big Easy
I have not one complaint at all
Group Traveler
Amelia from New York, NY
July 11, 2017
Group Traveler
10.0
Staff, clean. Room was so big. Loved it.
The area had a lot of drugs and junkies
Group Traveler
Verified Hotel Guest from Lexington, KY
June 21, 2017
Group Traveler
7.0
The suite room was large, well updated and clean. The included breakfast was very nice with lots of options. There was ample parking. The free shuttle to the subway station was very helpful in getting around Boston, especially on a busy weekend.
The location was a little strange. It's in a very industrial location, but it was very close to the highway and a short drive to the airport. It looked sketchy from the outside, but the inside made up for it.
Couple
Verified Hotel Guest from Pleasant Grove, UT
April 12, 2017
Couple
10.0
The room was HUGE, so not expecting it to be so large and clean. Also the staff was beyond helpful and nice and the breakfast was nice. We also really liked the hot coffee,tea,drinks all day. We came back from a really cold night to some nice hot cocoa.
The area is a little sketchy but we had no problems with anything going to our hotel or leaving the hotel.
Business Traveler
Will from Asheville, NC
April 6, 2017
Business Traveler
6.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Roxbury, MA
April 2, 2017
Couple
10.0
Price
Reviews of Best Western Plus Boston Hotel
(1 - 10 of 55 reviews)
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