Hilton Garden Inn Chicago Downtown/Magnificent Mile

Hilton Garden Inn Chicago Downtown/Magnificent Mile

Hilton Garden Inn Chicago Downtown/Magnificent Mile Image
3 Star
Hotel Guest Rating: 8.7/10
10 East Grand Avenue
Chicago, IL 60611

Hotel Guest Rating for Hilton Garden Inn Chicago Downtown/Magnificent Mile in Chicago

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Based on 410 reviews from guests who stayed at the
Hilton Garden Inn Chicago Downtown/Magnificent Mile
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Hilton Garden Inn Chicago Downtown/Magnificent Mile

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Carl from Deerfield, IL
January 13, 2018
Couple
9.0
Room size , vanity, location and quiet
The mattress was soft
Couple
Verified Hotel Guest from Wayland, MI
January 5, 2018
Couple
10.0
When calling he hotel, each time they ask to put you on hold and you end up waiting 3-5 minutes to be taken off hold. Service was great once you got it, but it was a long wait each time I called the hotel.
Group Traveler
Hannah from Portland, ME
January 3, 2018
Group Traveler
10.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Jay from Kankakee, IL
December 19, 2017
Family Traveling with Teens
10.0
location to subway, train station, restaurants and attractions
Family Traveling with Young Children
Kelley from South Bend, IN
December 5, 2017
Family Traveling with Young Children
10.0
I would like to commend, hotel front desk, for outstanding customer service. She went above and beyond to accommodate our party and I want to thank her for her impeccable service.
Group Traveler
Verified Hotel Guest from St Louis, MO
November 7, 2017
Group Traveler
9.0
Location
Family Traveling with Young Children
Verified Hotel Guest from Carmel, IN
October 25, 2017
Family Traveling with Young Children
8.0
The location of this hotel is great. It is close to many restaurants. Moreover, it is in the walking distance to the big bean and Navy Pier. The Redline subway station is very close. Also I am glad to find several grocery stores nearby.
The parking is not very convenient. I need to take the elevator to go down to the lobby, then go up to my room. The pool is too small and the water is too cold.
Couple
Verified Hotel Guest from West Chicago, IL
October 24, 2017
Couple
10.0
Location!!
No bar
Couple
Tamara from Brownstown, IL
October 24, 2017
Couple
10.0
We loved the location and walkability of this area.
We would have liked to stay in the pool area later at night after our busy days.
Couple
John from Troy, MI
October 24, 2017
Couple
10.0
The view was great and the room clean and comfortable.
There was a bottle of water on the counter by the coffee maker. On the label it said if you drink this '$4.95 will be added to your bill'. It was a little tacky to have that in a nice hotel.
Reviews of Hilton Garden Inn Chicago Downtown/Magnificent Mile
(1 - 10 of 82 reviews)
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