The Willows Hotel

The Willows Hotel

The Willows Hotel Image
3 Star
Hotel Guest Rating: 8.7/10
555 West Surf
Chicago, IL 60657

Hotel Guest Rating for The Willows Hotel in Chicago

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Based on 112 reviews from guests who stayed at the
The Willows Hotel
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 7.0.0
7.0
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Hotel Guest Reviews of the The Willows Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Indianapolis, IN
September 27, 2017
Couple
9.0

This guest did not leave comments about this hotel.

Business Traveler
John from Orlando, FL
September 9, 2017
Business Traveler
8.0

This guest did not leave comments about this hotel.

Business Traveler
Sharon from App, KY
August 31, 2017
Business Traveler
10.0
The location and charm
Group Traveler
Ron from Norwalk, CT
August 18, 2017
Group Traveler
9.0

This guest did not leave comments about this hotel.

Couple
Michael from Vincennes, IN
August 7, 2017
Couple
8.0
The location was awesome. Very convenient to shopping and Restaurants. The Price was much higher than we usually pay for higher rated hotels. Could have been the weekend but can't say it was a good deal.
Hotel is very old and it shows. Breakfast area is very small and limited. Tv's in room are flat screen but very small as well. Everything seemed Clean and the beds we're OK.
Tim from South Bend, IN
August 4, 2017
9.0
Great location...close to Wrigley Field! The staff was very friendly and the beds very comfortable.
Verified Hotel Guest from Hudson, OH
July 5, 2017
9.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Gansevoort, NY
April 26, 2017
Couple
4.0
Consistant service and room quality. . Free breakfast.
Bathroom sink in compact room is too small. Glass shelf over sink makes sink barely usable. Poor water pressure. Soap and shampoo provided are very poor quality.
Solo Traveler
Verified Hotel Guest from Chicago, IL
March 2, 2017
Solo Traveler
6.0
good staff and location.
guests can't get in easily.
Family Traveling with Teens
Keven from Bloomington, MN
July 28, 2016
Family Traveling with Teens
7.0
Location and staff
Room could be updated. Was not happy with the large cockroach in the room!
Reviews of The Willows Hotel
(1 - 10 of 11 reviews)
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