Hotel Royal William, An Ascend Collection Hotel

Hotel Royal William, An Ascend Collection Hotel

Hotel Royal William, An Ascend Collection Hotel Image
3 and 1/2 Star
Hotel Guest Rating: 7.4/10
360 Boulevard Charest Est
Quebec City, QC G1K 3H4

Hotel Guest Rating for Hotel Royal William, An Ascend Collection Hotel in Quebec

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Based on 107 reviews from guests who stayed at the
Hotel Royal William, An Ascend Collection Hotel
Overall Quality Score
user rating 7.4.0
7.4
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 7.2.0
7.2
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Hotel Royal William, An Ascend Collection Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Verified Hotel Guest from Arcadia, Canada
September 18, 2017
Solo Traveler
1.0
The location and the staff working that weekend were by far the only good part about the experience of the hotel.
Parking was across the hotel on busy street, room was outdated and wasn't that clean. Trying to get $200 deposit back was a really big headache.
Couple
Richard from Bradford, MA
September 15, 2017
Couple
4.0
Evening staff very helpful and friendly.
Morning staff, rude. Hotel is in a scary part of town. Offsite parking poorly lit. I did not leave my car there. No english on the tv. The bed should have had a new mattress long ago. Filthy carpet. Trash trucks outside our window very early.
Couple
Robert from Moorhead, MN
August 30, 2017
Couple
8.0
Staff was very nice and the room was clean and comfortable.
It is a little distance from old town, but we knew that when we booked. Expect a walk or a short bus ride to get to the popular areas.
Solo Traveler
Verified Hotel Guest from Kanata, Canada
August 20, 2017
Solo Traveler
1.0
Very naive and unprofessional sounding staff. First I was given the wrong room key and was shocked as I saw a lot of luggage in the room - thankfully, there was no one in the room at the time. I was scared - just imagine if there were people there.
Couple
Verified Hotel Guest from Bowmanville, Canada
August 10, 2017
Couple
10.0
Large room with high ceilings and two queen beds, which were very comfortable. Very clean and well appointed. Staff at reception were exceptionally polite and helpful.
It was a bit longer walk to the historic part of town which we wanted to visit and there were not many choices of restaurants which were appealing in the near vicinity (rue Saint Joseph). However, the hotel itself was very clean, roomy and comfortable.
Couple
Tremblay from Chicoutimi, Canada
July 25, 2017
Couple
4.0
Sur réservation vous avez écrit déjeuner inclus, mais pas le cas. On doit payer pour stationnement. La chambre supposée qualité supérieure était très exiguë. Nous avons été très déçus. En plus l annonce était s
Group Traveler
Elena from Brooklyn, NY
July 25, 2017
Group Traveler
8.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Wethersfield, CT
July 15, 2017
Couple
6.0
Right next to a good eatery. Location near the old town.
The A/C was loud and drafty. Had hard time falling asleep.
Couple
Karen from Iowa City, IA
July 7, 2017
Couple
9.0
The room was huge, clean, and comfortable. The bed was great, bathroom spic and span! We loved the nighborhood too and the hotel should do a better job of letting people know they are a 10 minute walk to a great neighborhood and one is around the corne
I do wish the corridors and elevator were not so hot. Always throughout all 72 hours of our stay. Once we entered our room however, it was perfectly climatized ;-)
Family Traveling with Young Children
Alexandrine from Montreal, Canada
May 23, 2017
Family Traveling with Young Children
8.0

This guest did not leave comments about this hotel.

Reviews of Hotel Royal William, An Ascend Collection Hotel
(1 - 10 of 38 reviews)
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