Comfort Inn & Suites

Comfort Inn & Suites

Comfort Inn & Suites Image
2 and 1/2 Star
Hotel Guest Rating: 7.3/10
200 E. Willow Street
Long Beach, CA 90806

Hotel Guest Rating for Comfort Inn & Suites in Long Beach

# 18 of 60 hotels in Long Beach
Based on 62 reviews from guests who stayed at the
Comfort Inn & Suites
Overall Quality Score
user rating 7.3.0
7.3
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 6.9.0
6.9
Hotel Dining
user rating 6.3.0
6.3
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Hotel Guest Reviews of the Comfort Inn & Suites

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Daryl from Vallejo, CA
November 14, 2017
Solo Traveler
5.0
Close to everything in Long Beach!!!
Upon arrival I saw a motel under renovation. I honestly thought I’d just been bamboozled out of my money. The room was not bad but the rest of the facility was horrible. At that price it was still a rip-off.
Business Traveler
Verified Hotel Guest from Oakland, CA
October 28, 2017
Business Traveler
2.0
The staff was very friendly
The hotel is undergoing a complete renovation so at least 75% of it is inhabitable. It did not look like anything in the photos. There was scaffolding everywhere, pool torn up, no lobby, no breakfast, complete disappointment. Classic "bait and switch".
Solo Traveler
Verified Hotel Guest from Houston, TX
September 29, 2017
Solo Traveler
1.0
Staff was cooperative!!
This is not at all a 2.5star hotel. I have never stayed in such a bad looking hotel..I request you to refund my money..it was a cheating in the name of star class hotel. I appreciate only the staff.. Hotel is in renovation, too bad aisle floor and wall.
Family Traveling with Young Children
Jose from North Las Vegas, NV
July 17, 2017
Family Traveling with Young Children
3.0
The hotel was under construction it looked like war zone half of the hotel was not in service the pool was getting redone and the landscaping was destroyed also I wish I would've known this prior to booking it was an awful experience
Couple
Maureen from Ventura, CA
June 6, 2017
Couple
4.0
I did not read the fine print, my fault and therefore did not know the hotel was under construction. To be fair the hotel check desk person did offer for us to cancel but at that late hour we could not.
Family Traveling with Teens
Melissa from Fresno, CA
May 12, 2017
Family Traveling with Teens
10.0

This guest did not leave comments about this hotel.

Group Traveler
Suzanne from North Richland Hills, TX
March 20, 2017
Group Traveler
1.0
Not one spec of out door relaxation. All under construction and torn apart. My husband needed to rest after our arrival. I should have moved hotels, but he was too exhausted to move anywhere else. I will stay away from any comfort inn in the future.
Couple
Brenda from Bellflower, CA
February 8, 2017
Couple
1.0
On our last day at this hotel I called front desk and asked if I could could get some fresh towels but I was told that thier policy is that if I'm about br of check out soon then they could not accommodate my request. I was very disappointed.
Family Traveling with Teens
David from Chico, CA
October 31, 2016
Family Traveling with Teens
8.0

This guest did not leave comments about this hotel.

Couple
David from Sunnyside, NY
September 18, 2016
Couple
10.0
Very friendly staff. We were so impressed we are actually going back for a four-week stay.
Reviews of Comfort Inn & Suites
(1 - 10 of 27 reviews)
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