Grand Palms Resort

Grand Palms Resort

Grand Palms Resort Image
3 Star
Hotel Guest Rating: 5.1/10
110 Grand Palms Drive
Pembroke Pines, FL 33027

Hotel Guest Rating for Grand Palms Resort in Hollywood

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Based on 92 reviews from guests who stayed at the
Grand Palms Resort
Overall Quality Score
user rating 5.1.0
5.1
Hotel Cleanliness
user rating 5.4.0
5.4
Hotel Staff
user rating 6.3.0
6.3
Location of Hotel
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Grand Palms Resort

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Elizabeth from Hialeah, FL
May 7, 2017
Couple
4.0
Location
Rude customer service in the front. Room was very dated era 1989. Dirty floors and yoga mats for beds Going through a Nuclear testing and would have appreciated sleep. Hotel Impossible Help them
Couple
Rebecca from Tampa, FL
April 3, 2017
Couple
1.0
Nothing.
It was rated an overall 3 1/2 stars and it was horrible. It is very old, seems to have never had any updates EVER! There were ants or bugs of some sort running all over the bathroom sink and all I could do was worry all night that I might get bed bugs.
Couple
Verified Hotel Guest from Englewood, FL
March 22, 2017
Couple
4.0
The location was excellent, right near I-75 and many shops/restaurants. The grounds at the resort were pristine and right next to a golf course. The staff was friendly and helpful with any requests or concerns we had.
This resort, while beautiful on the outside was truly a disappointment on the inside. The first room had old carpet, and some mold. The room was smelly and had no amenities.(Microwave,refrig.)The second room was a suite and we had to pay extra. Not happy!
Couple
Lea from Hollywood, FL
March 18, 2017
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Clermont, FL
March 14, 2017
Couple
1.0
The pool was nice and clean. That's it.
The staff at check in was nice then when you ask for more towels they literally ask you "why do you need more and if you get more it is an additional room charge". "Free breakfast" is literally just a waffle and juice.
Couple
Dorothy from Gibsonton, FL
March 9, 2017
Couple
3.0
The bed was comfortable
The parking...the lady at the office was rude..called to ask a couple questions andwas on hold forever...
Couple
Murcy from Norwalk, CT
March 4, 2017
Couple
1.0
the location for what I needed the hotel for.
the room I had in the grand Palms resort wasn't clean, the room had a bad odor, had roaches, the bathtub, shower curtain were moldy the worst hotel I ever stayed in.
Couple
Pat from Gilbertsville, PA
March 3, 2017
Couple
1.0
Price was readonable
Very old room with issues, shower not great and water in tub did not drain. The continental breakfast had absolutely nothing on it no toast, bagels, juice, milk, fruit or danishes. Belgian waffles with no syrup and cereal but no milk. Worse I ever seen.
Couple
Verified Hotel Guest from Hialeah, FL
January 21, 2017
Couple
1.0
Location
I paid for a king bed. I got 2 full beds. Terrible.
Couple
Verified Hotel Guest from Plant City, FL
January 11, 2017
Couple
1.0
Groups were beautiful
Roaches, dirty sheets, panties found in sheets, no cups in room, breakfast was a disaster, staff was rude and disrespectful, third world hotel.
Reviews of Grand Palms Resort
(1 - 10 of 22 traveling as couple reviews)
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